Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1534270 Title: [Latitude E7450, Realtek ALC3235, Speaker, Internal] No sound at all. Installed update to software, then no more sound (through headphones or laptop) Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have no idea why the sound went out (assuming because I installed an update), and no idea where the problem is. I tried a number of things from the internet, but nothing worked. Forced a reload of alsa - no luck. Re-installed alsa pulseaudio - no luck. Please help! Thanks. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10 Uname: Linux 3.19.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: ben 2320 F...m pulseaudio /dev/snd/controlC1: ben 2320 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jan 14 14:10:05 2016 InstallationDate: Installed on 2015-09-29 (107 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Latitude E7450, Realtek ALC3235, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 06HN6G dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/06/2015:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7450 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1534270/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp