Public bug reported:
It's working before. After a day using an HDMI cable, the sound of the
applications went missing and now, I can only hear system sounds such as
login and the volume up and down. I don't really know what happened. I
tried resetting using some techniques in online forums but there was no
luck.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
Uname: Linux 4.8.0-37-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: jeiannueva 2381 F...m pulseaudio
/dev/snd/controlC0: jeiannueva 2381 F.... pulseaudio
/dev/snd/controlC1: jeiannueva 2381 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb 16 11:07:02 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-02 (13 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Volume slider, or mixer problems
Title: [HP ENVY 15 Notebook PC, Realtek ALC3241, Speaker, Internal] volume
slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 22A0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 83.12
dmi.chassis.asset.tag: 5CG5080CCX
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.22:bd11/25/2014:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr097F120000405F10000310100:rvnHewlett-Packard:rn22A0:rvrKBCVersion83.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 097F120000405F10000310100
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug yakkety
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1665202
Title:
[HP ENVY 15 Notebook PC, Realtek ALC3241, Speaker, Internal] has
volume and I can hear system sounds but I can't hear application
sounds. There are no muted apps
Status in alsa-driver package in Ubuntu:
New
Bug description:
It's working before. After a day using an HDMI cable, the sound of the
applications went missing and now, I can only hear system sounds such
as login and the volume up and down. I don't really know what
happened. I tried resetting using some techniques in online forums but
there was no luck.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
Uname: Linux 4.8.0-37-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: jeiannueva 2381 F...m pulseaudio
/dev/snd/controlC0: jeiannueva 2381 F.... pulseaudio
/dev/snd/controlC1: jeiannueva 2381 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb 16 11:07:02 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-02 (13 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Volume slider, or mixer problems
Title: [HP ENVY 15 Notebook PC, Realtek ALC3241, Speaker, Internal] volume
slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 22A0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 83.12
dmi.chassis.asset.tag: 5CG5080CCX
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.22:bd11/25/2014:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr097F120000405F10000310100:rvnHewlett-Packard:rn22A0:rvrKBCVersion83.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 097F120000405F10000310100
dmi.sys.vendor: Hewlett-Packard
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