Public bug reported: Tail -f /var/log/syslog reports:
Apr 22 12:53:02 john-MS-7850 usbmuxd[1155]: [12:53:02.125][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 12:53:03 john-MS-7850 usbmuxd[1155]: [12:53:03.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 12:53:03 john-MS-7850 kernel: [25000.440060] usb 3-4: new high-speed USB device number 11 using xhci_hcd Apr 22 12:53:03 john-MS-7850 kernel: [25000.588672] usb 3-4: New USB device found, idVendor=0f1c, idProduct=0122 Apr 22 12:53:03 john-MS-7850 kernel: [25000.588674] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Product: KODAK VERITE 55 PLUS Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Manufacturer: FUNAI Apr 22 12:53:03 john-MS-7850 kernel: [25000.588676] usb 3-4: SerialNumber: JF2106BM1P006061 Apr 22 12:53:03 john-MS-7850 kernel: [25000.599843] usblp 3-4:1.1: usblp1: USB Bidirectional printer dev 11 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122 Apr 22 12:53:03 john-MS-7850 mtp-probe: checking bus 3, device 11: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4" Apr 22 12:53:03 john-MS-7850 mtp-probe: bus: 3, device: 11 was not an MTP device Apr 22 12:53:03 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)... Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: add /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: Device already handled Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Control process exited, code=exited status=1 Apr 22 12:53:03 john-MS-7850 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4). Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Unit entered failed state. Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Failed with result 'exit-code'. Apr 22 12:53:04 john-MS-7850 usbmuxd[1155]: [12:53:04.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory This looks like it might be being installed as a Bluetooth printer, but trying it with the bluetooth off produced the same result. Apr 22 13:00:20 john-MS-7850 usbmuxd[1155]: [13:00:20.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:20 john-MS-7850 kernel: [25437.076023] usb 3-4: new high-speed USB device number 12 using xhci_hcd Apr 22 13:00:20 john-MS-7850 kernel: [25437.224353] usb 3-4: New USB device found, idVendor=0f1c, idProduct=0122 Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: Product: KODAK VERITE 55 PLUS Apr 22 13:00:20 john-MS-7850 kernel: [25437.224356] usb 3-4: Manufacturer: FUNAI Apr 22 13:00:20 john-MS-7850 kernel: [25437.224357] usb 3-4: SerialNumber: JF2106BM1P006061 Apr 22 13:00:20 john-MS-7850 kernel: [25437.233729] usblp 3-4:1.1: usblp1: USB Bidirectional printer dev 12 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122 Apr 22 13:00:20 john-MS-7850 mtp-probe: checking bus 3, device 12: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4" Apr 22 13:00:20 john-MS-7850 mtp-probe: bus: 3, device: 12 was not an MTP device Apr 22 13:00:20 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)... Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: add /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: Device already handled Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Control process exited, code=exited status=1 Apr 22 13:00:20 john-MS-7850 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4). Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Unit entered failed state. Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Failed with result 'exit-code'. Apr 22 13:00:21 john-MS-7850 usbmuxd[1155]: [13:00:21.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:22 john-MS-7850 usbmuxd[1155]: [13:00:22.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:23 john-MS-7850 usbmuxd[1155]: [13:00:23.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:24 john-MS-7850 usbmuxd[1155]: [13:00:24.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:24 john-MS-7850 colord-sane: io/hpmud/pp.c 627: unable to read device-id ret=-1 Apr 22 13:00:25 john-MS-7850 usbmuxd[1155]: [13:00:25.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory lsmod | grep usb reports btusb 45056 0 btrtl 16384 1 btusb btbcm 16384 1 btusb btintel 16384 1 btusb bluetooth 552960 31 btrtl,btintel,bnep,btbcm,rfcomm,btusb usblp 20480 0 usbhid 53248 0 usb_storage 73728 2 uas hid 118784 6 i2c_hid,usbhid,hid_logitech_dj,hid_logitech_hidpp lsusb reports Bus 002 Device 002: ID 8087:8001 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8009 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 003: ID 0bc2:ab24 Seagate RSS LLC Bus 004 Device 004: ID 0bc2:ab21 Seagate RSS LLC Backup Plus Slim Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 007: ID 19ff:0239 Dynex Bus 003 Device 008: ID 154b:007a PNY Classic Attache Flash Drive Bus 003 Device 012: ID 0f1c:0122 Funai Electric Co., Ltd Bus 003 Device 006: ID 05ac:12a0 Apple, Inc. iPhone 4S Bus 003 Device 004: ID 058f:9254 Alcor Micro Corp. Hub Bus 003 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 003 Device 002: ID 04b8:0128 Seiko Epson Corp. GT-X700 [Perfection 4870] Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ls -l /dev/usb/lp* /dev/bus/usb/*/* reports crw-rw-r-- 1 root root 189, 0 Apr 21 19:02 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Apr 21 19:02 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 128 Apr 21 19:02 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 Apr 21 19:02 /dev/bus/usb/002/002 crw-rw-r-- 1 root root 189, 256 Apr 21 19:02 /dev/bus/usb/003/001 crw-rw-r--+ 1 root root 189, 257 Apr 21 21:54 /dev/bus/usb/003/002 crw-rw-r-- 1 root root 189, 258 Apr 21 19:02 /dev/bus/usb/003/003 crw-rw-r-- 1 root root 189, 259 Apr 21 19:02 /dev/bus/usb/003/004 crw-rw-r--+ 1 usbmux plugdev 189, 261 Apr 22 13:08 /dev/bus/usb/003/006 crw-rw-r-- 1 root root 189, 262 Apr 21 19:02 /dev/bus/usb/003/007 crw-rw-r-- 1 root root 189, 263 Apr 21 19:03 /dev/bus/usb/003/008 crw-rw-rw- 1 root lp 189, 267 Apr 22 13:00 /dev/bus/usb/003/012 crw-rw-r-- 1 root root 189, 384 Apr 21 19:02 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 386 Apr 21 19:02 /dev/bus/usb/004/003 crw-rw-r-- 1 root root 189, 387 Apr 22 11:45 /dev/bus/usb/004/004 crw-rw-rw- 1 root lp 180, 1 Apr 22 13:00 /dev/usb/lp1 sudo usb_printerid /dev/usb/lp1 reports GET_DEVICE_ID string: MFG:FUNAI;CMD:PCL 6 Emulation, NPAP, PJL;MDL:KODAK VERITE 55 PLUS;CLS:PRINTER;DES:KODAK VERITE 55 PLUS;CID:FUNAIKODAK_VERITE_559E0E;SN:JF2106BM1P006061; lpinfo -v reports network beh network http network https network socket network ipp network lpd network ipp14 network ipps serial serial:/dev/ttyS0?baud=115200 direct usb://FUNAI/KODAK%20VERITE%2055%20PLUS?serial=JF2106BM1P006061&interface=1 direct parallel:/dev/lp0 direct hp direct hpfax network dnssd://FUNAI%20KODAK%20VERITE%2055%20PLUS._pdl-datastream._tcp.local/?uuid=289356e3-7885-5b2d-8c32-7b5988de8f4b network socket://192.168.1.136 ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-46.49-generic 4.8.17 Uname: Linux 4.8.0-46-generic x86_64 ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME-Classic:GNOME Date: Sat Apr 22 15:29:11 2017 InstallationDate: Installed on 2017-01-05 (106 days ago) InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Release amd64 (20161012.1) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: MSI MS-7850 Papersize: letter ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-46-generic.efi.signed root=UUID=1077e08f-4c0f-4867-8aab-5d93f80c68e2 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/18/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V4.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 PC Mate(MS-7850) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV4.0:bd04/18/2014:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnZ97PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7850 dmi.product.version: 1.0 dmi.sys.vendor: MSI ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug yakkety -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1685539 Title: The print job is created then stops before any printing is done. It then hangs in the print que and can not be restarted or canceled. Status in cups package in Ubuntu: New Bug description: Tail -f /var/log/syslog reports: Apr 22 12:53:02 john-MS-7850 usbmuxd[1155]: [12:53:02.125][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 12:53:03 john-MS-7850 usbmuxd[1155]: [12:53:03.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 12:53:03 john-MS-7850 kernel: [25000.440060] usb 3-4: new high-speed USB device number 11 using xhci_hcd Apr 22 12:53:03 john-MS-7850 kernel: [25000.588672] usb 3-4: New USB device found, idVendor=0f1c, idProduct=0122 Apr 22 12:53:03 john-MS-7850 kernel: [25000.588674] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Product: KODAK VERITE 55 PLUS Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Manufacturer: FUNAI Apr 22 12:53:03 john-MS-7850 kernel: [25000.588676] usb 3-4: SerialNumber: JF2106BM1P006061 Apr 22 12:53:03 john-MS-7850 kernel: [25000.599843] usblp 3-4:1.1: usblp1: USB Bidirectional printer dev 11 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122 Apr 22 12:53:03 john-MS-7850 mtp-probe: checking bus 3, device 11: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4" Apr 22 12:53:03 john-MS-7850 mtp-probe: bus: 3, device: 11 was not an MTP device Apr 22 12:53:03 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)... Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: add /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: Device already handled Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Control process exited, code=exited status=1 Apr 22 12:53:03 john-MS-7850 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4). Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Unit entered failed state. Apr 22 12:53:03 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Failed with result 'exit-code'. Apr 22 12:53:04 john-MS-7850 usbmuxd[1155]: [12:53:04.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory This looks like it might be being installed as a Bluetooth printer, but trying it with the bluetooth off produced the same result. Apr 22 13:00:20 john-MS-7850 usbmuxd[1155]: [13:00:20.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:20 john-MS-7850 kernel: [25437.076023] usb 3-4: new high-speed USB device number 12 using xhci_hcd Apr 22 13:00:20 john-MS-7850 kernel: [25437.224353] usb 3-4: New USB device found, idVendor=0f1c, idProduct=0122 Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: Product: KODAK VERITE 55 PLUS Apr 22 13:00:20 john-MS-7850 kernel: [25437.224356] usb 3-4: Manufacturer: FUNAI Apr 22 13:00:20 john-MS-7850 kernel: [25437.224357] usb 3-4: SerialNumber: JF2106BM1P006061 Apr 22 13:00:20 john-MS-7850 kernel: [25437.233729] usblp 3-4:1.1: usblp1: USB Bidirectional printer dev 12 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122 Apr 22 13:00:20 john-MS-7850 mtp-probe: checking bus 3, device 12: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4" Apr 22 13:00:20 john-MS-7850 mtp-probe: bus: 3, device: 12 was not an MTP device Apr 22 13:00:20 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)... Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: add /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-4 Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: Device already handled Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Control process exited, code=exited status=1 Apr 22 13:00:20 john-MS-7850 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4). Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Unit entered failed state. Apr 22 13:00:20 john-MS-7850 systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service: Failed with result 'exit-code'. Apr 22 13:00:21 john-MS-7850 usbmuxd[1155]: [13:00:21.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:22 john-MS-7850 usbmuxd[1155]: [13:00:22.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:23 john-MS-7850 usbmuxd[1155]: [13:00:23.123][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:24 john-MS-7850 usbmuxd[1155]: [13:00:24.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory Apr 22 13:00:24 john-MS-7850 colord-sane: io/hpmud/pp.c 627: unable to read device-id ret=-1 Apr 22 13:00:25 john-MS-7850 usbmuxd[1155]: [13:00:25.124][1] config_get_device_record: failed to read '/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such file or directory lsmod | grep usb reports btusb 45056 0 btrtl 16384 1 btusb btbcm 16384 1 btusb btintel 16384 1 btusb bluetooth 552960 31 btrtl,btintel,bnep,btbcm,rfcomm,btusb usblp 20480 0 usbhid 53248 0 usb_storage 73728 2 uas hid 118784 6 i2c_hid,usbhid,hid_logitech_dj,hid_logitech_hidpp lsusb reports Bus 002 Device 002: ID 8087:8001 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8009 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 003: ID 0bc2:ab24 Seagate RSS LLC Bus 004 Device 004: ID 0bc2:ab21 Seagate RSS LLC Backup Plus Slim Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 007: ID 19ff:0239 Dynex Bus 003 Device 008: ID 154b:007a PNY Classic Attache Flash Drive Bus 003 Device 012: ID 0f1c:0122 Funai Electric Co., Ltd Bus 003 Device 006: ID 05ac:12a0 Apple, Inc. iPhone 4S Bus 003 Device 004: ID 058f:9254 Alcor Micro Corp. Hub Bus 003 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 003 Device 002: ID 04b8:0128 Seiko Epson Corp. GT-X700 [Perfection 4870] Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ls -l /dev/usb/lp* /dev/bus/usb/*/* reports crw-rw-r-- 1 root root 189, 0 Apr 21 19:02 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Apr 21 19:02 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 128 Apr 21 19:02 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 Apr 21 19:02 /dev/bus/usb/002/002 crw-rw-r-- 1 root root 189, 256 Apr 21 19:02 /dev/bus/usb/003/001 crw-rw-r--+ 1 root root 189, 257 Apr 21 21:54 /dev/bus/usb/003/002 crw-rw-r-- 1 root root 189, 258 Apr 21 19:02 /dev/bus/usb/003/003 crw-rw-r-- 1 root root 189, 259 Apr 21 19:02 /dev/bus/usb/003/004 crw-rw-r--+ 1 usbmux plugdev 189, 261 Apr 22 13:08 /dev/bus/usb/003/006 crw-rw-r-- 1 root root 189, 262 Apr 21 19:02 /dev/bus/usb/003/007 crw-rw-r-- 1 root root 189, 263 Apr 21 19:03 /dev/bus/usb/003/008 crw-rw-rw- 1 root lp 189, 267 Apr 22 13:00 /dev/bus/usb/003/012 crw-rw-r-- 1 root root 189, 384 Apr 21 19:02 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 386 Apr 21 19:02 /dev/bus/usb/004/003 crw-rw-r-- 1 root root 189, 387 Apr 22 11:45 /dev/bus/usb/004/004 crw-rw-rw- 1 root lp 180, 1 Apr 22 13:00 /dev/usb/lp1 sudo usb_printerid /dev/usb/lp1 reports GET_DEVICE_ID string: MFG:FUNAI;CMD:PCL 6 Emulation, NPAP, PJL;MDL:KODAK VERITE 55 PLUS;CLS:PRINTER;DES:KODAK VERITE 55 PLUS;CID:FUNAIKODAK_VERITE_559E0E;SN:JF2106BM1P006061; lpinfo -v reports network beh network http network https network socket network ipp network lpd network ipp14 network ipps serial serial:/dev/ttyS0?baud=115200 direct usb://FUNAI/KODAK%20VERITE%2055%20PLUS?serial=JF2106BM1P006061&interface=1 direct parallel:/dev/lp0 direct hp direct hpfax network dnssd://FUNAI%20KODAK%20VERITE%2055%20PLUS._pdl-datastream._tcp.local/?uuid=289356e3-7885-5b2d-8c32-7b5988de8f4b network socket://192.168.1.136 ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-46.49-generic 4.8.17 Uname: Linux 4.8.0-46-generic x86_64 ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME-Classic:GNOME Date: Sat Apr 22 15:29:11 2017 InstallationDate: Installed on 2017-01-05 (106 days ago) InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Release amd64 (20161012.1) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: MSI MS-7850 Papersize: letter ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-46-generic.efi.signed root=UUID=1077e08f-4c0f-4867-8aab-5d93f80c68e2 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/18/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V4.0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 PC Mate(MS-7850) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV4.0:bd04/18/2014:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnZ97PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7850 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1685539/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp