** Tags added: xenial
** Also affects: dell-sputnik
Importance: Undecided
Status: New
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1467595
Title:
cursor sometimes disappears on XPS 13 9343 and external monitor
Status in Dell Sputnik:
New
Status in Unity:
Confirmed
Status in unity package in Ubuntu:
Confirmed
Status in xorg package in Ubuntu:
Confirmed
Bug description:
I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using
an external display port monitor. Occasionally, the mouse cursor
disappears (sometimes after screen lock, other times just normal
usage). I saw something on stack exchange that said this might help:
gsettings set org.gnome.settings-daemon.plugins.cursor active false
I've done this and it sometimes helps and sometimes doesn't. I've also
just seen the cursor come back on its own after a few minutes without
doing anything. Trying to interact with the touch screen, then the
mouse has no effect. Unplugging and replugging the mouse has no
effect. Using the touchpad has no effect.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: unity 7.3.2+15.04.20150420-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CompizPlugins:
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Jun 22 11:19:40 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-06-13 (8 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic
root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet
splash vt.handoff=7
SourcePackage: unity
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.11-1ubuntu2build1
xserver.bootTime: Mon Jun 22 10:53:54 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.17.1-0ubuntu3
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