Public bug reported:
the builtin microphone doesn't works at all. I have tried to go in
alsamixer to see if the microphone was disabled but alsamixer says: This
sound device does not have any capture controls.
The same happens if I attach a microphone in the jack. Usb microphones
seems to works.
I attach a file generated with checkbox-gui with all test hardware of
the notebooks.
Have a great day
Piviul
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: natascia 1225 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jun 9 07:14:04 2017
InstallationDate: Installed on 2017-06-05 (3 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 0 3 2 :
r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_Jack: Mic, Internal
Symptom_Type: None of the above
Title: [E402NA, Realtek ALC256, Mic, Internal] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402NA.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402NA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE402NA.304:bd02/24/2017:svnASUSTeKCOMPUTERINC.:pnE402NA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402NA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E402NA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Attachment added: "submission_2017-06-09T04:57:14.416551.html"
https://bugs.launchpad.net/bugs/1696910/+attachment/4892792/+files/submission_2017-06-09T04%3A57%3A14.416551.html
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1696910
Title:
[E402NA, Realtek ALC256, Mic, Internal] Recording problem
Status in alsa-driver package in Ubuntu:
New
Bug description:
the builtin microphone doesn't works at all. I have tried to go in
alsamixer to see if the microphone was disabled but alsamixer says:
This sound device does not have any capture controls.
The same happens if I attach a microphone in the jack. Usb microphones
seems to works.
I attach a file generated with checkbox-gui with all test hardware of
the notebooks.
Have a great day
Piviul
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: natascia 1225 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jun 9 07:14:04 2017
InstallationDate: Installed on 2017-06-05 (3 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 0 3 2
: r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_Jack: Mic, Internal
Symptom_Type: None of the above
Title: [E402NA, Realtek ALC256, Mic, Internal] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402NA.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402NA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE402NA.304:bd02/24/2017:svnASUSTeKCOMPUTERINC.:pnE402NA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402NA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E402NA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1696910/+subscriptions
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