On a broken VirtualBox system, if I perform ;

systemctl stop cups.service

I got the following message : "Job for cups.service canceled."

Obviously, cups remain started with same PID, so no effect on the stop
action requested.

Exactly as during the package upgrade.

On the other side, syslog shows :
Stopping CUPS Scheduler....
Started CUPS Scheduler.

followed by a colord message.

I purge colord as a debug exercise but problem remain the same.


Note that if I do :

systemctl restart cups.service

that works.

So seems like the culprit of the upgrade failure is around the fact that
the VirtualBox guess can't properly stop cups.service.

but why ?

- Eric

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1642966

Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
  pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  Fix Released
Status in cups source package in Xenial:
  Triaged
Status in cups source package in Yakkety:
  Fix Released
Status in cups source package in Zesty:
  Fix Released

Bug description:
  This is in xenial-proposed, please block release to -updates
  accordingly :)

  [Impact]
  * fail to upgrade

  [testcase]
  Root cause is believed to be reproducible with:

  #!/bin/bash
  systemctl stop cups.path cups.service
  rm /var/cache/cups/org.cups.cupsd
  systemctl start cups.path
  touch /var/cache/cups/org.cups.cupsd
  sleep 1
  rm /var/cache/cups/org.cups.cupsd
  sleep 1
  systemctl stop cups.service
  echo $?

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24
  Uname: Linux 4.4.0-46-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:

  Date: Fri Nov 18 11:13:15 2016
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2016-05-02 (200 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lpstat: device for mallards-officejet-pro-8600: 
dnssd://Officejet%20Pro%208600%20%5BD63461%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d89d67d63461
  MachineType: Dell Inc. XPS 15 9550
  Papersize: a4
  PpdFiles: mallards-officejet-pro-8600: HP Officejet Pro 8600, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed 
root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed 
root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.15
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new 
pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1642966/+subscriptions

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