You have been subscribed to a public bug:
To reproduce:
1. Open Totem
2. Go to Channels and select The Guardian Videos
3. Select any video
4. Totem complains about missing codecs
5. GNOME Software then complains that app-install-data is missing
See screenshots.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-software 3.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
Uname: Linux 4.13.0-11-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 23 11:54:53 2017
InstallationDate: Installed on 2017-09-21 (2 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.0-0ubuntu2
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: packagekit (Ubuntu)
Importance: Undecided
Assignee: Matthias Klumpp (ximion)
Status: In Progress
** Tags: amd64 apport-bug artful
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Unable to find codecs to play videos
https://bugs.launchpad.net/bugs/1719077
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