** Description changed: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers as per the following video: https://launchpadlibrarian.net/346625588/20171121_131417.mp4 Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. I've reported this to DisplayLink via: https://displaylink.org/forum/showthread.php?p=84713#post84713 + + WORKAROUND: Use GNOME Flashback (Metacity) session. WORKAROUND: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: Clockwise Anti-clockwise 180 degrees ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers as per the following video: https://launchpadlibrarian.net/346625588/20171121_131417.mp4 Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. I've reported this to DisplayLink via: https://displaylink.org/forum/showthread.php?p=84713#post84713 WORKAROUND: Use GNOME Flashback (Metacity) session. WORKAROUND: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: Clockwise Anti-clockwise 180 degrees ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
