Oh, actually this sounds like bug 1542743. Please also try the workaround mentioned there.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1745828 Title: Ubuntu 16.04 can't find any Bluetooth devices Status in bluez package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: It is ON and VISIBLE in the control panel. My iPhone can see two other devices but it can't see the computer, and the computer can't see anything, even if left searching for tens of minutes. The previous answers listed below suggest the following diagnostics Bluetooth not working after update How can I make my bluetooth works on Ubuntu 16.04? Ubuntu 16.04 bluetooth not working (Dell XPS13) Bluetooth (Atheros AR3012) not working on Ubuntu 16.04 Bluetooth not working on Ubuntu 16.04 LTS Bluetooth cannot find any devices Stuck on a bluetooth problem The service seems to be running /home >sudo service bluetooth status ● bluetooth.service - Bluetooth service Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset Active: active (running) since Thu 2018-01-25 09:16:43 GMT; 1h 46min ago Docs: man:bluetoothd(8) Main PID: 790 (bluetoothd) Status: "Running" CGroup: /system.slice/bluetooth.service └─790 /usr/lib/bluetooth/bluetoothd Jan 25 09:18:31 george-CM6330 bluetoothd[790]: Endpoint registered: sender=:1.87 Jan 25 09:18:31 george-CM6330 bluetoothd[790]: Endpoint registered: sender=:1.87 Jan 25 09:18:31 george-CM6330 bluetoothd[790]: RFCOMM server failed for Headset Jan 25 09:20:32 george-CM6330 bluetoothd[790]: Endpoint registered: sender=:1.12 Jan 25 09:20:32 george-CM6330 bluetoothd[790]: Endpoint registered: sender=:1.12 Jan 25 09:20:32 george-CM6330 bluetoothd[790]: RFCOMM server failed for Headset Jan 25 09:20:50 george-CM6330 bluetoothd[790]: Endpoint unregistered: sender=:1. Jan 25 09:20:50 george-CM6330 bluetoothd[790]: Endpoint unregistered: sender=:1. Jan 25 09:21:01 george-CM6330 bluetoothd[790]: Endpoint unregistered: sender=:1. Jan 25 09:21:01 george-CM6330 bluetoothd[790]: Endpoint unregistered: sender=:1. and not blocked /home >rfkill list 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no I have edited /etc/bluetooth/main.conf to include AutoEnable=true but I noted that the entire file was commented out. The kernel seems reasonably up to date >uname -a Linux george-CM6330 4.13.0-26-generic #29~16.04.2-Ubuntu SMP Tue Jan 9 22:00:44 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux I wonder if I need a device driver, but I have no idea how to find out. The following diagnostics may help some of you knowledgeable people find out. >hcitool dev Devices: hci0 24:0A:64:F5:EE:86 and the output of dmsg is >dmesg | grep Blue [ 2.030855] usb 1-1.4: Product: Bluetooth Radio [ 13.806355] Bluetooth: Core ver 2.22 [ 13.806369] Bluetooth: HCI device and connection manager initialized [ 13.806372] Bluetooth: HCI socket layer initialized [ 13.806373] Bluetooth: L2CAP socket layer initialized [ 13.806377] Bluetooth: SCO socket layer initialized [ 13.827384] Bluetooth: hci0: rtl: examining hci_ver=06 hci_rev=000a lmp_ver=06 lmp_subver=8821 [ 13.827386] Bluetooth: hci0: rtl: loading rtl_bt/rtl8821a_config.bin [ 13.865327] Bluetooth: hci0: rtl: loading rtl_bt/rtl8821a_fw.bin [ 13.877382] Bluetooth: hci0: rom_version status=0 version=1 [ 13.877387] Bluetooth: cfg_sz 0, total size 17428 [ 16.550280] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 16.550281] Bluetooth: BNEP filters: protocol multicast [ 16.550284] Bluetooth: BNEP socket layer initialized [ 27.868345] Bluetooth: RFCOMM TTY layer initialized [ 27.868350] Bluetooth: RFCOMM socket layer initialized [ 27.868354] Bluetooth: RFCOMM ver 1.11 and of lsusb is >lsusb Bus 002 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 002 Device 006: ID 04b8:0849 Seiko Epson Corp. Stylus SX205 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 04e8:6123 Samsung Electronics Co., Ltd Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 13d3:3414 IMC Networks Bus 001 Device 003: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Thanking you in anticipation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1745828/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp