Pranay, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)?
2) Could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelBoot ? 3) To clarify, did this problem not occur prior to the update? ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1735548 Title: Black Screen on Booting Status in xorg package in Ubuntu: Incomplete Bug description: I have been trying to update my OS from 12.04 LTS to 16.04.3 LTS, now I have an AMD graphics card which indeed have created a problem that consist of not booting my GUI screen and now its not even letting to load grub. All I get to see my BIOS getting load and then purple screen then nothing. Followed by alert tone of ubuntu, which I can't see because of black screen. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17 Uname: Linux 4.10.0-28-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CasperVersion: 1.376.2 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Fri Dec 1 02:02:51 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Sumo [Radeon HD 6480G] [103c:3564] LiveMediaBuild: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.6A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3564 dmi.board.vendor: Hewlett-Packard dmi.board.version: 21.46 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.6A:bd05/13/2013:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr0691130000204610000610100:rvnHewlett-Packard:rn3564:rvr21.46:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion g4 Notebook PC dmi.product.version: 0691130000204610000610100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Dec 1 01:54:18 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.19.3-1ubuntu1~16.04.2 xserver.video_driver: radeon To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1735548/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
