Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!
[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: hardware-error ** Changed in: base-files (Ubuntu) Importance: Undecided => Low ** Changed in: base-files (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to base-files in Ubuntu. https://bugs.launchpad.net/bugs/1769778 Title: package base-files 9.6ubuntu102 failed to install/upgrade: package base-files is already installed and configured Status in base-files package in Ubuntu: Invalid Bug description: ffff ProblemType: Package DistroRelease: Ubuntu 17.10 Package: base-files 10.1ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.1 AptdaemonVersion: 1.1.1+bzr982-0ubuntu17 Architecture: amd64 CrashReports: 600:110:119:0:2018-05-08 00:00:33.264052851 +0530:2018-05-08 00:00:33.264052851 +0530:/var/crash/debianutils.0.uploaded 640:0:119:260163:2018-05-08 00:00:15.572422981 +0530:2018-05-08 00:00:30.496090202 +0530:/var/crash/debianutils.0.crash 600:0:119:208763:2018-05-07 23:37:57.606923580 +0530:2018-05-07 23:37:58.606923580 +0530:/var/crash/base-files.0.crash 644:0:119:0:2018-05-08 00:00:30.496090202 +0530:2018-05-08 00:00:30.496090202 +0530:/var/crash/debianutils.0.upload 600:0:119:212512:2018-05-07 23:38:09.622976445 +0530:2018-05-07 23:38:09.214974485 +0530:/var/crash/bash.0.crash Date: Mon May 7 23:37:58 2018 ErrorMessage: package base-files is already installed and configured InstallationDate: Installed on 2017-04-11 (391 days ago) InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1) Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2 PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1 RelatedPackageVersions: dpkg 1.18.24ubuntu1 apt 1.5 SourcePackage: base-files Title: package base-files 9.6ubuntu102 failed to install/upgrade: package base-files is already installed and configured UpgradeStatus: Upgraded to artful on 2018-05-07 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/base-files/+bug/1769778/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp