Public bug reported: Hello, i can't hear any sound neither from the test. the audio isn't working, and, i tried to configure the speakers but linux doesn't recognize the speakers of the laptop, infect, checking the settings,i can see only headphones listed and not speakers or any other option. ]what can i do?
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vecio 1250 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Jul 25 09:50:13 2018 InstallationDate: Installed on 2018-07-24 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: None of the above Title: [X550CC, Realtek ALC270, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CC.212 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.212:bd05/29/2013:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X550CC dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1783527 Title: [X550CC, Realtek ALC270, Speaker, Internal] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: Hello, i can't hear any sound neither from the test. the audio isn't working, and, i tried to configure the speakers but linux doesn't recognize the speakers of the laptop, infect, checking the settings,i can see only headphones listed and not speakers or any other option. ]what can i do? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vecio 1250 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Jul 25 09:50:13 2018 InstallationDate: Installed on 2018-07-24 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: None of the above Title: [X550CC, Realtek ALC270, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CC.212 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.212:bd05/29/2013:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X550CC dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1783527/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp