Hello Nick, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1580216 Title: Color manager breaks Zebra ZPL Status in cups package in Ubuntu: Incomplete Bug description: Ubuntu 14.04.3 LTS CUPS 1.7.2-0ubuntu1.7 On new install, I setup a Zebra printer (USB). I guess I'm used to the old CUPS web UI because I didn't even notice the Color Manager option. So I didn't uncheck it. If you leave Color Manager enabled it will cause some print jobs to not print but show the job completed normally. #EDIT: Issue remains with color manager disabled D [10/May/2016:09:26:18 -0500] [Job 56] Failed to send: org.freedesktop.ColorManager.Device.NothingMatched:nothing matched expression 'Gray.Thermal.203dpi,Gray.Thermal.*,Gray.*.203dpi,Gray.*.*,*' D [10/May/2016:09:26:18 -0500] [Job 56] Failed to get profile filename for cups-TestTouch D [10/May/2016:09:26:18 -0500] cupsd is not idle any more, canceling shutdown. I [10/May/2016:09:26:18 -0500] [Job 56] no profiles specified in PPD To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1580216/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp