Hello Jonathan,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1607464
Title:
Postscript error during printing
Status in cups package in Ubuntu:
Incomplete
Bug description:
Ubuntu 16.0.4
HP network printer
Prints document, except for last page, with this output:
ERROR:
undefined
OFFENDING COMMAND:
...Undefined
STACK:
{the rest of the error has varied; sometimes numbers like -699.95, -300.0,
-mark-, and others}
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
E [28/Jul/2016:11:51:52 -0500] [cups-deviced] PID 19542 (gutenprint52+usb)
stopped with status 1!
E [28/Jul/2016:11:56:25 -0500] [cups-deviced] PID 19768 (gutenprint52+usb)
stopped with status 1!
CurrentDesktop: Unity
Date: Thu Jul 28 12:11:59 2016
InstallationDate: Installed on 2016-07-25 (2 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lpstat: device for Hewlett-Packard-HP-LaserJet-P2055dn:
hp:/net/HP_LaserJet_P2055dn?ip=129.59.192.55
MachineType: Dell Inc. OptiPlex 9020
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P2055dn.ppd'] failed with exit code
2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P2055dn.ppd: Permission
denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic
root=UUID=314827a7-bd99-490e-b24f-2d38a73a9889 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0N4YC8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd01/08/2015:svnDellInc.:pnOptiPlex9020:pvr01:rvnDellInc.:rn0N4YC8:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 9020
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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