Public bug reported: "lsmod | grep usb" gives: usblp 20480 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid
"tail -f /var/log/syslog" gives: Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138363] audit: type=1400 audit(1540133099.706:36): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000 Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138366] audit: type=1400 audit(1540133099.706:37): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000 Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Run anacron jobs. Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Anacron 2.3 started on 2018-10-21 Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Normal exit (0 jobs run) Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.951667] usb 1-1.5: USB disconnect, device number 5 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.954199] usblp0: removed Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC colord-sane[5682]: failed to receive list of devices: Failed to connect to missing device /org/freedesktop/ColorManager/devices/sysfs_Canon_Inc__MF8200C_Series Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.701662] usb 1-1.6: new high-speed USB device number 6 using ehci-pci Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822317] usb 1-1.6: New USB device found, idVendor=04a9, idProduct=2779 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822321] usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822323] usb 1-1.6: Product: MF8200C Series Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822325] usb 1-1.6: Manufacturer: Canon,Inc. Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822328] usb 1-1.6: SerialNumber: 2c9efc50cf55 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.827137] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Starting Configure Plugged-In Printer... Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: add usb-001-006 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: MFG:Canon MDL:MF8200C Series SERN:- serial:2c9efc50cf55 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.969000] usblp0: removed Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.982603] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI contains USB serial number Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI match: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of detected printer: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of print queue: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: Queue ipp://localhost/printers/Canon-MF8200C-Series has matching device URI Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Configure Plugged-In Printer. "lsusb" gives: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 04a9:2779 Canon, Inc. Bus 001 Device 004: ID 08e6:3437 Gemalto (was Gemplus) GemPC Twin SmartCard Reader Bus 001 Device 003: ID 046a:0005 Cherry GmbH XX33 SmartCard Reader Keyboard Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub "ls -l /dev/usb/lp* /dev/bus/usb/*/*" gives: crw-rw-r-- 1 root root 189, 0 okt 21 09:40 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 okt 21 09:40 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 okt 21 18:03 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 3 okt 21 18:06 /dev/bus/usb/001/004 crw-rw-r--+ 1 root lp 189, 5 okt 21 18:03 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 okt 21 09:40 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 okt 21 09:40 /dev/bus/usb/002/002 crw-rw---- 1 root lp 180, 0 okt 21 18:03 /dev/usb/lp0 "sudo usb_printerid /dev/usb/lp0" gives: GET_DEVICE_ID string: MFG:Canon;MDL:MF8200C Series;CLS:PRINTER;DES:Canon MF8200C Series;CID:CA_UFRIILT_OIP;CMD:LIPSLX,CPCA;PESP:V1; "lpinfo -v" gives: network lpd network ipps file cups-brf:/ network http direct hp network beh direct cnusb:/dev/usb/lp0 network https network socket network ipp serial serial:/dev/ttyS0?baud=115200 serial serial:/dev/ttyS4?baud=115200 direct usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 direct hpfax "lpstat -o" gives: Canon-MF8200C-Series-20 vasaramaja 12288 P 21 okt 2018 18:20:05 EEST "sudo ls -1 /var/spool/cups" gives: c00012 c00013 c00014 c00015 c00016 c00017 c00018 c00019 c00020 d00012-001 d00013-001 d00014-001 d00015-001 d00016-001 d00017-001 d00018-001 d00019-001 d00020-001 tmp Sending a file to the printer unfiltered: no result ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CupsErrorLog: E [21/Oct/2018:17:23:39 +0300] [cups-deviced] PID 4582 (gutenprint52+usb) stopped with status 1! CurrentDesktop: XFCE Date: Sun Oct 21 17:53:01 2018 InstallationDate: Installed on 2018-08-31 (51 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Canon-MF8200C-Series: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 MachineType: Hewlett-Packard HP Compaq 6200 Pro SFF PC Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MF8200C-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MF8200C-Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=fc38ddcc-0a94-4d02-bef5-d906c5d726f2 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/15/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.23 dmi.board.asset.tag: CZC1526LC8 dmi.board.name: 1497 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC1526LC8 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.23:bd04/15/2013:svnHewlett-Packard:pnHPCompaq6200ProSFFPC:pvr:rvnHewlett-Packard:rn1497:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP Compaq 6200 Pro SFF PC dmi.sys.vendor: Hewlett-Packard ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1799062 Title: Tried to install driver, but both printer and scanner don't work. Exact model: CANON i-sensys MF8230Cn Status in cups package in Ubuntu: New Bug description: "lsmod | grep usb" gives: usblp 20480 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid "tail -f /var/log/syslog" gives: Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138363] audit: type=1400 audit(1540133099.706:36): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000 Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138366] audit: type=1400 audit(1540133099.706:37): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000 Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Run anacron jobs. Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Anacron 2.3 started on 2018-10-21 Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Normal exit (0 jobs run) Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.951667] usb 1-1.5: USB disconnect, device number 5 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.954199] usblp0: removed Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5 Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC colord-sane[5682]: failed to receive list of devices: Failed to connect to missing device /org/freedesktop/ColorManager/devices/sysfs_Canon_Inc__MF8200C_Series Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.701662] usb 1-1.6: new high-speed USB device number 6 using ehci-pci Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822317] usb 1-1.6: New USB device found, idVendor=04a9, idProduct=2779 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822321] usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822323] usb 1-1.6: Product: MF8200C Series Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822325] usb 1-1.6: Manufacturer: Canon,Inc. Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822328] usb 1-1.6: SerialNumber: 2c9efc50cf55 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.827137] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Starting Configure Plugged-In Printer... Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: add usb-001-006 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: MFG:Canon MDL:MF8200C Series SERN:- serial:2c9efc50cf55 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.969000] usblp0: removed Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.982603] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779 Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI contains USB serial number Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI match: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of detected printer: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of print queue: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1 Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: Queue ipp://localhost/printers/Canon-MF8200C-Series has matching device URI Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Configure Plugged-In Printer. "lsusb" gives: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 04a9:2779 Canon, Inc. Bus 001 Device 004: ID 08e6:3437 Gemalto (was Gemplus) GemPC Twin SmartCard Reader Bus 001 Device 003: ID 046a:0005 Cherry GmbH XX33 SmartCard Reader Keyboard Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub "ls -l /dev/usb/lp* /dev/bus/usb/*/*" gives: crw-rw-r-- 1 root root 189, 0 okt 21 09:40 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 okt 21 09:40 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 okt 21 18:03 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 3 okt 21 18:06 /dev/bus/usb/001/004 crw-rw-r--+ 1 root lp 189, 5 okt 21 18:03 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 okt 21 09:40 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 okt 21 09:40 /dev/bus/usb/002/002 crw-rw---- 1 root lp 180, 0 okt 21 18:03 /dev/usb/lp0 "sudo usb_printerid /dev/usb/lp0" gives: GET_DEVICE_ID string: MFG:Canon;MDL:MF8200C Series;CLS:PRINTER;DES:Canon MF8200C Series;CID:CA_UFRIILT_OIP;CMD:LIPSLX,CPCA;PESP:V1; "lpinfo -v" gives: network lpd network ipps file cups-brf:/ network http direct hp network beh direct cnusb:/dev/usb/lp0 network https network socket network ipp serial serial:/dev/ttyS0?baud=115200 serial serial:/dev/ttyS4?baud=115200 direct usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 direct hpfax "lpstat -o" gives: Canon-MF8200C-Series-20 vasaramaja 12288 P 21 okt 2018 18:20:05 EEST "sudo ls -1 /var/spool/cups" gives: c00012 c00013 c00014 c00015 c00016 c00017 c00018 c00019 c00020 d00012-001 d00013-001 d00014-001 d00015-001 d00016-001 d00017-001 d00018-001 d00019-001 d00020-001 tmp Sending a file to the printer unfiltered: no result ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CupsErrorLog: E [21/Oct/2018:17:23:39 +0300] [cups-deviced] PID 4582 (gutenprint52+usb) stopped with status 1! CurrentDesktop: XFCE Date: Sun Oct 21 17:53:01 2018 InstallationDate: Installed on 2018-08-31 (51 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for Canon-MF8200C-Series: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1 MachineType: Hewlett-Packard HP Compaq 6200 Pro SFF PC Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MF8200C-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MF8200C-Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=fc38ddcc-0a94-4d02-bef5-d906c5d726f2 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/15/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.23 dmi.board.asset.tag: CZC1526LC8 dmi.board.name: 1497 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC1526LC8 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.23:bd04/15/2013:svnHewlett-Packard:pnHPCompaq6200ProSFFPC:pvr:rvnHewlett-Packard:rn1497:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP Compaq 6200 Pro SFF PC dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1799062/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp