*** This bug is a duplicate of bug 1523100 *** https://bugs.launchpad.net/bugs/1523100
** This bug has been marked a duplicate of bug 1523100 Alsa not detecting internal microphone [ALC255] (Realtek) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1789154 Title: [Aspire E5-574G, Realtek ALC255, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: The mic is not working. I even tried my headphone mic, thinking it might be a hardware problem, but even that didn't help. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: anuj 1324 F...m pulseaudio /dev/snd/controlC0: anuj 1324 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 10:38:36 2018 InstallationDate: Installed on 2018-07-31 (26 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: anuj 1324 F...m pulseaudio /dev/snd/controlC0: gdm 929 F.... pulseaudio anuj 1324 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [Aspire E5-574G, Realtek ALC255, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.03 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Zoro_SL dmi.board.vendor: Acer dmi.board.version: V1.03 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd08/28/2015:svnAcer:pnAspireE5-574G:pvrV1.03:rvnAcer:rnZoro_SL:rvrV1.03:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: SKL dmi.product.name: Aspire E5-574G dmi.product.version: V1.03 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1789154/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp