We seem to be missing details about your sound chip. Can you please run this command on the laptop:
apport-collect 1816271 so that it might automatically upload the missing information? ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1816271 Title: no sound Status in pulseaudio package in Ubuntu: Incomplete Bug description: 19.04,kern 4.19.0-13 just took update and now does not recognize soundcard or something plugged in to headphones jack. pulled bug. Now if I unplug headphones and plug back in, it wakes up and recognizes it and works fine. I thought I had this prob a few days ago and restored back to the 10th, and updated all but alsa and worked fine. This morning I checked and a bunch of alsa stuff was no longer showing in updates, took everything, and worked fine. Just took updates (Software Updater), and checked speakers and no go. When this happened, it also would not allow sound to HDTV via HDMI, no matter what. Just tested and was able to get sound via hdmi, but remember, I have already "woken it up" by unplugging and plugging headphones (actually sony vaio computer speakers) ThinkPad T530-2394-3J8, i5-3380M 2.9GHz, Dual boot (BIOS/MBR): Grub, Ubuntu 19.04dev / Win7 Pro x64 . 8GB(15GB/s), Sammy 250GB SSD. Fast! I expected sound to recognize soundcard/speakers. It did not until I unplug/replug headphones. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gstreamer1.0-plugins-good 1.15.1-1ubuntu2 ProcVersionSignature: Ubuntu 4.19.0-13.14-generic 4.19.20 Uname: Linux 4.19.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 19:20:26 2019 InstallationDate: Installed on 2019-02-09 (7 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gst-plugins-good1.0 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1816271/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp