The log has for the card Hard blocked: yes Do you have a switch on your laptop to block bluetooth/wifi? Can you make sure it's not toggled on?
** Changed in: network-manager (Ubuntu) Importance: Undecided => Low ** Changed in: network-manager (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1818204 Title: Qualcomm Atheros QCA9377 wireless does not work Status in linux package in Ubuntu: Incomplete Status in network-manager package in Ubuntu: Incomplete Bug description: I have Lenovo 530s laptop with Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31). The menu shows that wireless is off. Turning on the wireless from the menu does not do anything. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: network-manager 1.10.6-2ubuntu1.1 ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-15-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Mar 1 11:42:34 2019 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2019-02-20 (8 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) IpRoute: default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100 130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100 169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551433333 pe 1. maaliskuuta 2019 11.42.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/1 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/11 -- virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551433333 pe 1. maaliskuuta 2019 11.42.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.10.6 connected started full enabled enabled disabled enabled enabled --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: sami 1315 F.... pulseaudio /dev/snd/controlC0: sami 1315 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2019-02-20 (11 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) IpRoute: default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100 130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100 169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown MachineType: LENOVO 81H1 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true Package: network-manager 1.10.6-2ubuntu1.1 PackageArchitecture: amd64 ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-15-generic root=UUID=a6aaac69-de44-4491-bfb7-0e57c9ff25cf ro rootflags=subvol=@ quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 RelatedPackageVersions: linux-restricted-modules-4.18.0-15-generic N/A linux-backports-modules-4.18.0-15-generic N/A linux-firmware 1.173.3 Tags: bionic wayland-session wayland-session Uname: Linux 4.18.0-15-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/17/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 8PCN45WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 530S-14ARR dmi.modalias: dmi:bvnLENOVO:bvr8PCN45WW:bd08/17/2018:svnLENOVO:pn81H1:pvrLenovoideapad530S-14ARR:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad530S-14ARR: dmi.product.family: ideapad 530S-14ARR dmi.product.name: 81H1 dmi.product.sku: LENOVO_MT_81H1_BU_idea_FM_ideapad 530S-14ARR dmi.product.version: Lenovo ideapad 530S-14ARR dmi.sys.vendor: LENOVO nmcli-con: NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551684973 ma 4. maaliskuuta 2019 09.36.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/4 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/16 -- virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551684973 ma 4. maaliskuuta 2019 09.36.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.10.6 connected started full enabled enabled disabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818204/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp