Public bug reported:
cannot print pdf, except first page through Libre Draw.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: cups 2.2.8-5ubuntu1.2
ProcVersionSignature: Ubuntu 4.18.0-16.17-generic 4.18.20
Uname: Linux 4.18.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
CupsErrorLog:
E [09/Mar/2019:09:19:30 -0500] Unknown directive JobPrivateAccess on line 123
of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive JobPrivateValues on line 124
of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive SubscriptionPrivateAccess on
line 125 of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive SubscriptionPrivateValues on
line 126 of /etc/cups/cupsd.conf.
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 9 09:43:09 2019
InstallationDate: Installed on 2019-01-07 (61 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat:
device for CUPS-BRF-Printer: cups-brf:/
device for ENVY-5530-series: hp:/usb/ENVY_5530_series?serial=CN43I210GS05XT
device for Generic-CUPS-BRF-Printer: cups-brf:/
MachineType: Dell Inc. Inspiron 5558
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Generic-CUPS-BRF-Printer.ppd',
'/etc/cups/ppd/ENVY-5530-series.ppd', '/etc/cups/ppd/CUPS-BRF-Printer.ppd']
failed with exit code 2: grep: /etc/cups/ppd/Generic-CUPS-BRF-Printer.ppd:
Permission denied
grep: /etc/cups/ppd/ENVY-5530-series.ppd: Permission denied
grep: /etc/cups/ppd/CUPS-BRF-Printer.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic
root=UUID=2916d9f1-41e2-4b63-8b0b-4a8c5fd65a11 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0FF8N0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd11/22/2016:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn0FF8N0:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5558
dmi.product.sku: Inspiron 5558
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug cosmic
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1819272
Title:
no print from HP Envy 5530
Status in cups package in Ubuntu:
New
Bug description:
cannot print pdf, except first page through Libre Draw.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: cups 2.2.8-5ubuntu1.2
ProcVersionSignature: Ubuntu 4.18.0-16.17-generic 4.18.20
Uname: Linux 4.18.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
CupsErrorLog:
E [09/Mar/2019:09:19:30 -0500] Unknown directive JobPrivateAccess on line
123 of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive JobPrivateValues on line
124 of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive SubscriptionPrivateAccess
on line 125 of /etc/cups/cupsd.conf.
E [09/Mar/2019:09:19:30 -0500] Unknown directive SubscriptionPrivateValues
on line 126 of /etc/cups/cupsd.conf.
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 9 09:43:09 2019
InstallationDate: Installed on 2019-01-07 (61 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lpstat:
device for CUPS-BRF-Printer: cups-brf:/
device for ENVY-5530-series: hp:/usb/ENVY_5530_series?serial=CN43I210GS05XT
device for Generic-CUPS-BRF-Printer: cups-brf:/
MachineType: Dell Inc. Inspiron 5558
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Generic-CUPS-BRF-Printer.ppd',
'/etc/cups/ppd/ENVY-5530-series.ppd', '/etc/cups/ppd/CUPS-BRF-Printer.ppd']
failed with exit code 2: grep: /etc/cups/ppd/Generic-CUPS-BRF-Printer.ppd:
Permission denied
grep: /etc/cups/ppd/ENVY-5530-series.ppd: Permission denied
grep: /etc/cups/ppd/CUPS-BRF-Printer.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic
root=UUID=2916d9f1-41e2-4b63-8b0b-4a8c5fd65a11 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0FF8N0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd11/22/2016:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn0FF8N0:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5558
dmi.product.sku: Inspiron 5558
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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