Public bug reported:

in gnome settings audio section does not see any sound card. if i run
alsamixer it can detect the sound card and all works fine. in gnome
sound settings everything seems to be disabled.

I have excatly same problem on PC where configuration is completely
different than my laptops one.

All the problems started recently, after upgrading to 19.04 some time
later one of the updates destroyed all sound

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: pulseaudio 1:12.2-2ubuntu3
ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
Uname: Linux 5.0.0-17-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 20 13:01:11 2019
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [ZenBook Pro 15 UX550GEX_UX580GE, Realtek ALC295, Speaker, Internal] 
Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550GEX.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX550GEX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX550GEX.302:bd10/09/2018:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GEX_UX580GE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GEX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook Pro
dmi.product.name: ZenBook Pro 15 UX550GEX_UX580GE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1833534

Title:
  [ZenBook Pro 15 UX550GEX_UX580GE, Realtek ALC295, Speaker, Internal]
  Pulseaudio fails to detect card

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  in gnome settings audio section does not see any sound card. if i run
  alsamixer it can detect the sound card and all works fine. in gnome
  sound settings everything seems to be disabled.

  I have excatly same problem on PC where configuration is completely
  different than my laptops one.

  All the problems started recently, after upgrading to 19.04 some time
  later one of the updates destroyed all sound

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: pulseaudio 1:12.2-2ubuntu3
  ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
  Uname: Linux 5.0.0-17-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 20 13:01:11 2019
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: HDA-Intel - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Title: [ZenBook Pro 15 UX550GEX_UX580GE, Realtek ALC295, Speaker, Internal] 
Pulseaudio fails to detect card
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/09/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX550GEX.302
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX550GEX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX550GEX.302:bd10/09/2018:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GEX_UX580GE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GEX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: ZenBook Pro
  dmi.product.name: ZenBook Pro 15 UX550GEX_UX580GE
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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