Sorry, I realize I left out some detail.  I can get 144 Hz if I change
the resolution to 1920x1080 but that's not the native resolution for the
monitor.  I'm trying to get 144 Hz / 165 Hz using the monitor's native
resolution, 2560x1440.

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https://bugs.launchpad.net/bugs/1834761

Title:
  monitor refresh rates higher than 120 Hz not detected/cannot be set

Status in xorg package in Ubuntu:
  New

Bug description:
  using this monitor: https://www.pixiogaming.com/px329
  and this video card: 
https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11

  I am unable to set any refresh rates higher than 120 Hz.  The video
  card and the monitor both support 144 Hz and 165 Hz yet those refresh
  rates are not available as options to choose in the settings app.
  I've tried a couple of online guides using xrandr to add and set a
  custom display resolution/refresh rate but I can't get it to go any
  higher than 120 Hz.  I have the exact same hardware running macOS
  Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and
  165 Hz.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-25-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 29 18:13:05 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 
470/480/570/570X/580/580X] [1002:67df] (rev e7) (prog-if 00 [VGA controller])
     Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX 
470/480/570/580] [1458:22fd]
  InstallationDate: Installed on 2019-06-28 (1 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic 
root=UUID=8d1eef58-5823-4ca0-abb0-d2c79b140e40 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/29/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0805
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME Z390-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0805:bd01/29/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: ASUS_MB_CNL
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.95-1~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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