A quick fix could be to document at https://help.ubuntu.com/community/ReportingBugs that the error reporting must be switch on first.
On top of that, ubuntu-bug could output a warning message that the error reporting must be switched on first (and how/where this can be done). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp