I spent 45 minutes playing with this problem this morning. I restarted my computer this morning, but nothing helped. Now, after work, where the computer was in suspended, but not restarted, and used periodically, and it works just fine. I did connect another headset to see if it was a Sony problem, and now both headsets work as expected. I do know that A2DP is deactivated if you select the microphone on the headset, but this morning I switched that back and forth several times with no effect. Fortunately, or unfortunately as it may be, I cannot now duplicate the results I had this morning, and I can't figure out why. It may have happened when I connected the headset to bluetooth again to test this evening. I cannot remember if I disconnected the headset and reconnected it this morning.
Rob -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker default to low quality headset mode and fails to switch to A2DP when selected Status in gnome-control-center package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: litleck 1398 F.... pulseaudio /dev/snd/controlC0: litleck 1398 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp