Here's the video https://www.youtube.com/watch?v=4ZMczJ8k9ZY
after the third ubuntu 19.1 system crash... I have tried using apport-bug and got nowhere... and then I found that this bug is very very old. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1504663 Title: apport-cli hangs during prompt for authentication password Status in apport package in Ubuntu: Confirmed Bug description: After a fresh install of Ubuntu Server 15.04 on an HP Pavilion 15-f039wv laptop, I wanted to report an installation bug. In the newly installed server I ran the command: apport-bug debian-installer (https://wiki.ubuntu.com/Bugs/FindRightPackage says to use debian-installer as the package name for this situation) It produced the following output (lines of only equal signs not included): ========================================== *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ..dpkg-query: no packages found matching debian-installer ....==== AUTHENTICATING FOR com.ubuntu.apport.root-info === Authentication is required to collect system information for this problem report Authenticating as: <the install full user name>,,, (<the install user>) Password: .......................................................................................................................................................... ............................................................................................................................................................................. ========================================== where <the install full user name> and <the install user> were values I entered during the install and were for the user I was logged in as at the time of running the command, although the actual values are redacted for this public bug report. There were a total of 32 lines of period on a 17-inch display, more than 5440 periods, that were regularly displayed over more than 40 minutes. I finally hit Ctl-C, and got the additional messages (lines of only equal signs not included): ========================================== ==== AUTHENTICATION FOR com.ubuntu.apport.root-info === Authentication is required to collect system information for this problem report Authenticating as: <the install full user name>,,, (<the install user>) Password: ========================================== This time the blinking cursor waited after the "Password: " prompt. Not knowing (or being able to find in man pages) what kind of password I should use, I again pressed Ctl-C, which produced the following messages (lines of only equal signs not included): ========================================== Exception ignored in <module 'threading' from '/usr/lib/python3.4/threading.py'> Traceback (most recent call last): File "/usr/lib/python3.4/threading.py", line1294, in _shutdown t.join() File "/usr/lib/python3.4/threading.py", line 1060, in join self._wait_for_tstate_lock() File "/usr/lib/python3.4/threading.py", line 1076, in _wait_for_tstate_lock elif lock.acquire(block, timeout): Keyboard Interrupt ========================================== Where "<module 'threading' from '/usr/lib/python3.4/threading.py'>" is what was actually displayed. This terminated my apport-bug command and returned to the command prompt. I subsequently submitted the bug through the Launchpad web interface. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1504663/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
