Public bug reported:
Currently using a Dell Inspiron 3835 with a ryzen 2500u with 8gb of ram
on a pcie nvme ssd. PC randomly freezes at times. This actually occurs
on asus x505za also running 2500u.
I checked the log files and there was this error.
[drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process
gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654
[drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process
gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654
I think it may be a problem with gnome since I was running lubuntu
before and there's no hang whatsoever when using that.
Ubuntu 18.04.3 LTS
Release 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 5.3.12-050312-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 21 07:04:57 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series /
Radeon Vega Mobile Series] [1002:15dd] (rev c4) (prog-if 00 [VGA controller])
Subsystem: Dell Vega [Radeon Vega 8 Mobile] [1028:08d7]
InstallationDate: Installed on 2019-11-19 (1 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: Dell Inc. Inspiron 3585
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.12-050312-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash idle=nomwait iommu=soft
pci=nomsi vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.asset.tag: not specified
dmi.board.name: 0TY9XW
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.4.0
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/29/2019:svnDellInc.:pnInspiron3585:pvr1.4.0:rvnDellInc.:rn0TY9XW:rvrX01:cvnDellInc.:ct10:cvr1.4.0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3585
dmi.product.sku: 08D7
dmi.product.version: 1.4.0
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.100+git1911150630.a39c34~oibaf~b
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0~git1911201930.bcfc9c~oibaf~b
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0~git1911201930.bcfc9c~oibaf~b
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic freeze third-party-packages ubuntu
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1853378
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
Currently using a Dell Inspiron 3835 with a ryzen 2500u with 8gb of
ram on a pcie nvme ssd. PC randomly freezes at times. This actually
occurs on asus x505za also running 2500u.
I checked the log files and there was this error.
[drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process
gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654
[drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process
gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654
I think it may be a problem with gnome since I was running lubuntu
before and there's no hang whatsoever when using that.
Ubuntu 18.04.3 LTS
Release 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 5.3.12-050312-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 21 07:04:57 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series /
Radeon Vega Mobile Series] [1002:15dd] (rev c4) (prog-if 00 [VGA controller])
Subsystem: Dell Vega [Radeon Vega 8 Mobile] [1028:08d7]
InstallationDate: Installed on 2019-11-19 (1 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
MachineType: Dell Inc. Inspiron 3585
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.12-050312-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash idle=nomwait iommu=soft
pci=nomsi vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.asset.tag: not specified
dmi.board.name: 0TY9XW
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.4.0
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/29/2019:svnDellInc.:pnInspiron3585:pvr1.4.0:rvnDellInc.:rn0TY9XW:rvrX01:cvnDellInc.:ct10:cvr1.4.0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3585
dmi.product.sku: 08D7
dmi.product.version: 1.4.0
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.100+git1911150630.a39c34~oibaf~b
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0~git1911201930.bcfc9c~oibaf~b
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0~git1911201930.bcfc9c~oibaf~b
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
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https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1853378/+subscriptions
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