Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1846988 Title: [Audio playback] No 'Speaker - Built-in Audio' Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Installation details: Ubuntu 19.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://au.archive.ubuntu.com/ubuntu disco/main amd64 Packages 500 http://au.archive.ubuntu.com/ubuntu disco/main i386 Packages 100 /var/lib/dpkg/status Expected behaviour: Expected a 'Speaker - Built-in Audio' option in my Audio settings. Actual behaviour: Seems the 'Speakers - Built-in Audio' playback device is not available in my settings. Instead there is 'Headphones - Built-in Audio' which obviously shouldn't exist. When actual headphones are attached, the do not playback either. Playback only works when connected via bluetooth or HDMI, but there are extra options, that do not work... not sure what it is detecting, as there is only one HDMI output. I followed this document to debug myself: https://help.ubuntu.com/community/SoundTroubleshooting. However, the second step works fine when connected via bluetooth or HDMI, as stated before. I have tried booting the Live USB, and audio works perfectly fine here, so this is not a hardware issue. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-29.31-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: lawrence 2033 F.... pulseaudio /dev/snd/controlC0: lawrence 2033 F.... pulseaudio lawrence 23649 F.... alsamixer /dev/snd/pcmC0D0c: lawrence 2033 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Oct 7 09:27:18 2019 InstallationDate: Installed on 2019-09-07 (29 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: HDA NVidia - HDA NVidia Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: lawrence 2033 F.... pulseaudio /dev/snd/controlC0: lawrence 2033 F.... pulseaudio lawrence 23649 F.... alsamixer Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/10/2019 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.06TMB dmi.board.asset.tag: Tag 12345 dmi.board.name: P95_96_97Ex,Rx dmi.board.vendor: IT Channel Pty Ltd dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: IT Channel Pty Ltd dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.06TMB:bd04/10/2019:svnITChannelPtyLtd:pnP95_96_97Ex,Rx:pvrNotApplicable:rvnITChannelPtyLtd:rnP95_96_97Ex,Rx:rvrNotApplicable:cvnITChannelPtyLtd:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: P95_96_97Ex,Rx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: IT Channel Pty Ltd mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-09-07T11:50:26.934452 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1846988/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
