yes. And dmesg > dmesg.txt, then upload the dmesg.txt.
thx. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1860902 Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: After installing an update (i can't remember which), i stopped hearing sound from the system. It only showed that headphones were connected(though they weren't), but even if i connected them, i could still hear no sound. I installed PulseAudio, tried changing other things, but nothing worked. I remember typing a command, though i cannot remember it, and it doesn't appear in my terminal history(i think it is in the bug description), and after that the sound appears to be playing from "HDMI/DisplayPort". Ubuntu 18.04.3 LTS ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ana 1682 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Jan 26 11:21:04 2020 InstallationDate: Installed on 2019-08-02 (177 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ana 1682 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.8.0 dmi.board.name: 0JTTXY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 15-3567 dmi.product.sku: 078C dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
