I sure did, running both new kernels didn't fix it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702
Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware 1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware 1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. 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