Public bug reported:

On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0
(via proposed-packages), no sound card detected (CPU: Intel i7-1065G).

Relevant dmesg output:

```
[    4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for 
intel/sof/sof-icl.ri failed with error -2
[    4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware 
intel/sof/sof-icl.ri failed err: -2
[    4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[    4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2
```

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
Date: Mon Mar  2 20:47:33 2020
InstallationDate: Installed on 2020-02-28 (3 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86FA
dmi.board.vendor: HP
dmi.board.version: 87.44
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
dmi.product.sku: 8NF08EA#ABU
dmi.sys.vendor: HP

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1865571

Title:
  Sound card not detected on HP Spectre x360 13-aw0xxx

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0
  (via proposed-packages), no sound card detected (CPU: Intel i7-1065G).

  Relevant dmesg output:

  ```
  [    4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for 
intel/sof/sof-icl.ri failed with error -2
  [    4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware 
intel/sof/sof-icl.ri failed err: -2
  [    4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware 
-2
  [    4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: 
-2
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
  Uname: Linux 5.3.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: GNOME
  Date: Mon Mar  2 20:47:33 2020
  InstallationDate: Installed on 2020-02-28 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.11
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86FA
  dmi.board.vendor: HP
  dmi.board.version: 87.44
  dmi.chassis.type: 31
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Spectre
  dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
  dmi.product.sku: 8NF08EA#ABU
  dmi.sys.vendor: HP

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