** Tags added: ce-qa-concern rls-ff-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194
Title: After connecting a Bluetooth headset or speaker, it shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Device CID: 201704-25503 Steps to reproduce: 1. Go to Bluetooth settings panel 2. Pair a BT device 3. Make sure it's marked as Connected, and go to the Sound settings 4. Make sure it's the one selected as "Output device" 5. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 6. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 7. Try to switch back to the BT device and click Test -> same result as in step 5 Tested with 2 different BT devices (one headset and one speaker) Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F.... pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp