** Tags added: ce-qa-concern rls-ff-incoming

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https://bugs.launchpad.net/bugs/1866194

Title:
  After connecting a Bluetooth headset or speaker, it shows up in the
  sound output options but the sound keeps being emitted from the
  internal laptop speaker

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Device CID: 201704-25503

  Steps to reproduce:

  1. Go to Bluetooth settings panel
  2. Pair a BT device
  3. Make sure it's marked as Connected, and go to the Sound settings
  4. Make sure it's the one selected as "Output device"
  5. Click "Test"
      -> the test sound outputs from the internal laptop speakers (NOK)
  6. Select "Speakers - Built-in Audio" as Output device and click "Test"
      -> the test sound outputs from the internal laptop speakers (OK)
  7. Try to switch back to the BT device and click Test
      -> same result as in step 5

  Tested with 2 different BT devices (one headset and one speaker)

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pieq       1566 F.... pulseaudio
   /dev/snd/pcmC0D0c:   pieq       1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq       1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

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