Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1868396 Title: crashes or freezes with nividia/xorg Status in xorg-server package in Ubuntu: Incomplete Bug description: I have plugged in my Dell precision 5530 laptop a 4k HDMI screen. Using it with 200% zoom makes xorg crash. I have used proprietary 430, and changed to recommended proprietary 435 nvidia driver. As the system was still very unstable (no to say unusable) I had a go with 440 from ppa. I also ensured that my system was up to date doing a sudo apt-get update and upgrade. I was suprised to discover a few packages that needed an upgrade although I had previously used the Software Updater tool. Maybe I was doing something wrong. Anyway, with these updates and the newer 440 driver, I have successfully worked a day (sparsely) without problem, and using only 100% zoom. As a test, I decided to try to set the zoom to 200% (through devices > display, and I have only the external display enabled). After several minutes, I clicked on the « full screen » icon to maximize a shell, and the PC froze. It was so close to my change in the zoom ratio, that I suspect this is related. dmesg shew me that NVRM had a problem : [97501.301998] NVRM: GPU at PCI:0000:01:00: GPU-dee28f75-4083-96a8-1a0b-491b6109101a [97501.302000] NVRM: Xid (PCI:0000:01:00): 32, pid=493, Channel ID 00000018 intr 00040000 [97501.302134] NVRM: Xid (PCI:0000:01:00): 32, pid=2052, Channel ID 00000018 intr 00200000 [97501.317307] NVRM: Xid (PCI:0000:01:00): 69, pid=902, Class Error: ChId 001b, Class 0000902d, Offset 00000250, Data 000055d3, ErrorCode 0000000c pid 493 is gone pid 2052 is xorg stan 2052 2050 1 mars20 tty2 00:25:38 /usr/lib/xorg/Xorg vt2 -displayfd 3 -auth /run/user/1000/gdm/Xauthority -background none -noreset -keeptty -verbose 3 pid 902 is nvidia driver root 902 2 0 mars20 ? 00:02:59 [irq/163-nvidia] ppid 2052 is 2050 : stan 2050 2004 0 mars20 tty2 00:00:00 /usr/lib/gdm3/gdm-x-session --run-script env GNOME_SHELL_SESSION_MODE=ubuntu /usr/bin/gnome-session --systemd --session=ubuntu After such an event, the previous days, the system became unstable, and I have got problems with other devices such as audio and network. If I run the manufacturer self-check test, everything is fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2) ApportVersion: 2.20.11-0ubuntu8.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Mar 21 18:36:53 2020 DistUpgraded: 2019-11-04 11:06:46,434 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: nvidia, 440.64, 5.3.0-42-generic, x86_64: installed virtualbox, 6.0.14, 5.3.0-40-generic, x86_64: installed virtualbox, 6.0.14, 5.3.0-42-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 630 (Mobile) [1028:087d] Subsystem: Dell GP107GLM [Quadro P2000 Mobile] [1028:087d] InstallationDate: Installed on 2019-04-26 (329 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. Precision 5530 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic root=UUID=2262d308-663c-47c3-9e75-b34611c8df1d ro nouveau.blacklist=1 acpi_rev_override=1 acpi_osi=Linux nouveau.modeset=0 pcie_aspm=force drm.vblankoffdelay=1 scsi_mod.use_blk_mq=1 nouveau.runpm=0 mem_sleep_default=deep quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to eoan on 2019-11-04 (138 days ago) dmi.bios.date: 12/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0N0DK2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0N0DK2:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 5530 dmi.product.sku: 087D dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1868396/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp