Public bug reported:
At some point today, I notice my built in monitor is all black but still
on when I use the laptop external monitor.
When I unplug the HDMI cable, I dont see anything in the built in
display, only the black screen.
Restarting the computer shows the usual things in the builtin screen but
after booting up into the loginscreen, it goes black.
ubuntu19.10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.82 Wed Apr 1 20:04:33
UTC 2020
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 16 10:36:52 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.82, 5.3.0-46-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation HD Graphics 630 [8086:591b] (rev 04) (prog-if 00 [VGA
controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630
[1462:11ad]
NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] GP106M [GeForce GTX 1060
Mobile] [1462:11ad]
InstallationDate: Installed on 2020-04-12 (3 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Micro-Star International Co., Ltd. GS63VR 7RF
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=c4c9dc9f-4b3c-4b89-8954-a0bdc6ffbd8f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16K2IMS.31B
dmi.board.asset.tag: Default string
dmi.board.name: MS-16K2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16K2IMS.31B:bd03/14/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS63VR7RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16K2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GS
dmi.product.name: GS63VR 7RF
dmi.product.sku: 16K2.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101+git2004031830.27fa47~oibaf~e
version.libgl1-mesa-dri: libgl1-mesa-dri 20.1~git2004161334.e3e704~oibaf~e
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2~oibaf~e
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan possible-manual-nvidia-install
third-party-packages ubuntu
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1873302
Title:
Unable to use builtin monitor
Status in xorg package in Ubuntu:
New
Bug description:
At some point today, I notice my built in monitor is all black but
still on when I use the laptop external monitor.
When I unplug the HDMI cable, I dont see anything in the built in
display, only the black screen.
Restarting the computer shows the usual things in the builtin screen
but after booting up into the loginscreen, it goes black.
ubuntu19.10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.82 Wed Apr 1 20:04:33
UTC 2020
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 16 10:36:52 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.82, 5.3.0-46-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation HD Graphics 630 [8086:591b] (rev 04) (prog-if 00 [VGA
controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630
[1462:11ad]
NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] GP106M [GeForce GTX
1060 Mobile] [1462:11ad]
InstallationDate: Installed on 2020-04-12 (3 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Micro-Star International Co., Ltd. GS63VR 7RF
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=c4c9dc9f-4b3c-4b89-8954-a0bdc6ffbd8f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16K2IMS.31B
dmi.board.asset.tag: Default string
dmi.board.name: MS-16K2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16K2IMS.31B:bd03/14/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS63VR7RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16K2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GS
dmi.product.name: GS63VR 7RF
dmi.product.sku: 16K2.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101+git2004031830.27fa47~oibaf~e
version.libgl1-mesa-dri: libgl1-mesa-dri 20.1~git2004161334.e3e704~oibaf~e
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2~oibaf~e
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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