Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1875302 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1875302 Title: Ubuntu freezes and must reboot or log out Status in gnome-shell package in Ubuntu: Incomplete Bug description: I can easily reproduce this bug every time and I have steps, but wasn't able to report bug if freezes. 1. So make sure you're on desktop 2. Start clicking left-right clicks + at the same time 3. Do this for 30sec fast and you'll experience the bug 4. When reproduced or not sure, just try to open terminal or any folder and try to close or work with, you'll see that it is frozen 5. Observe issue Actual: Ubuntu is half frozen, you can't take actions like closing window, working with terminal.. Expected: No issue, user can click as much left-right clicks and no freezes at all ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 27 09:36:48 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850 / R7 265 / R9 270 1024SP] [1002:6819] (prog-if 00 [VGA controller]) Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221] InstallationDate: Installed on 2020-03-24 (33 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: MSI MS-7693 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd13 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.11 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A-G46 (MS-7693) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.11:bd10/31/2012:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7693 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 2.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875302/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
