Thank you for your bug report. Is the sound normal in other
applications? Could you go to the sound panel to see if the slider is
low for the webbrowser you are using while playing a video?
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
** Changed in: pulseaudio (Ubuntu)
Importance: Undecided => Low
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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1875533
Title:
[MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all
Status in pulseaudio package in Ubuntu:
Incomplete
Bug description:
This problem happens on YouTube videos. It's almost like the sound is
muted where you can hear something but not make it out.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ernest 1080 F.... pulseaudio
/dev/snd/controlC0: ernest 1080 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 28 11:21:04 2020
InstallationDate: Installed on 2020-04-25 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1
successful
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio
Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ernest 1080 F.... pulseaudio
/dev/snd/controlC0: ernest 1080 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B.10
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B450M PRO-VDH MAX (MS-7A38)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 8.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 8.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrB.10:bd08/28/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7A38
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 8.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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