Also... Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete ** Tags added: black-screen ** Summary changed: - [amdgpu] Blackscreen when swtching users + [amdgpu] Black screen when switching users -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1882857 Title: [amdgpu] Black screen when switching users Status in Ubuntu: Incomplete Bug description: When i use in the menu "switch user" I go to the login dialog, cohose different user, enter the password (or use fingerprint reader) then the screen gets black and nothing happens. I cannot login and must reboot the laptop to login again. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Wed Jun 10 01:23:10 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev d2) (prog-if 00 [VGA controller]) Subsystem: Lenovo Picasso [17aa:5125] InstallationDate: Installed on 2020-05-17 (23 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20NKS01Y00 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=ed4f23e0-6712-4e26-a125-0da798c01065 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2020 dmi.bios.vendor: LENOVO dmi.bios.version: R12ET50W(1.20 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NKS01Y00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR12ET50W(1.20):bd02/19/2020:svnLENOVO:pn20NKS01Y00:pvrThinkPadT495:rvnLENOVO:rn20NKS01Y00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T495 dmi.product.name: 20NKS01Y00 dmi.product.sku: LENOVO_MT_20NK_BU_Think_FM_ThinkPad T495 dmi.product.version: ThinkPad T495 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1882857/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp