*** This bug is a duplicate of bug 1872268 *** https://bugs.launchpad.net/bugs/1872268
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** This bug has been marked a duplicate of bug 1872268 Gnome Shell completely freezes in Ubuntu 20.04 when clicking outside of app icon folders (when ubuntu-dock is loaded) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1884435 Title: Xorg freeze Status in gnome-shell package in Ubuntu: New Bug description: When I open the app launcher in GNOME (Ubuntu 20.04) and do some things like switching between applications and application folders, GNOME suddenly freezes and I can't do anything. The sound only remains working if it is running on any application. The only solution is the hard reboot. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Jun 21 15:39:00 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo HD Graphics 5500 [17aa:390c] Subsystem: Lenovo Sun LE [Radeon HD 8550M / R5 M230] [17aa:390c] InstallationDate: Installed on 2020-05-19 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 80E5 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c7d69f43-2b8e-4b4b-9186-3413ce900275 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/20/2014 dmi.bios.vendor: LENOVO dmi.bios.version: B0CN69WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lenovo G50-80 dmi.board.vendor: LENOVO dmi.board.version: NO DPK dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-80 dmi.modalias: dmi:bvnLENOVO:bvrB0CN69WW:bd06/20/2014:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrNODPK:cvnLENOVO:ct10:cvrLenovoG50-80: dmi.product.family: IDEAPAD dmi.product.name: 80E5 dmi.product.sku: LENOVO_MT_80E5_BU_idea_FM_Lenovo G50-80 dmi.product.version: Lenovo G50-80 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.1.1+git2006192206.1602ffbdb06~f~mesarc0 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1884435/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp