Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: apport (Ubuntu)
Status: New => Confirmed
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Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1894423
Title:
ubuntu-bug remains on "detecting data from the system" - cancel button
doesn't work
Status in apport package in Ubuntu:
Confirmed
Bug description:
Description: Ubuntu 20.04.1 LTS
Release: 20.04
version:
2020.08.20+git968d4a4
steps:
- terminal: ubuntu-bug
- display (X.org)
- the dialog "retrieving the informationn about the problem in progress"
appear and it stay as is for minutes.
I need to close the previous window "Apport" to close it.
Lenovo thikcpad e495.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27.8
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
ApportLog:
ERROR: apport (pid 2845) Sun Sep 6 09:45:36 2020: called for pid 828,
signal 11, core limit 0, dump mode 1
ERROR: apport (pid 2845) Sun Sep 6 09:45:36 2020: executable:
/usr/sbin/gdm3 (command line "/usr/sbin/gdm3")
ERROR: apport (pid 2845) Sun Sep 6 09:45:36 2020: is_closing_session(): no
DBUS_SESSION_BUS_ADDRESS in environment
ERROR: apport (pid 2845) Sun Sep 6 09:45:36 2020: wrote report
/var/crash/_usr_sbin_gdm3.0.crash
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
640:0:125:500320:2020-09-06 09:50:47.521485567 +0200:2020-09-06
09:55:24.662612942 +0200:/var/crash/_usr_sbin_gdm3.0.crash
600:120:125:37:2020-09-06 09:55:30.745127080 +0200:2020-09-06
09:55:30.745127080 +0200:/var/crash/_usr_sbin_gdm3.0.uploaded
644:0:125:0:2020-09-06 09:55:24.662612942 +0200:2020-09-06
09:55:24.662612942 +0200:/var/crash/_usr_sbin_gdm3.0.upload
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 6 10:27:09 2020
ExecutablePath: /usr/bin/apport-bug
InstallationDate: Installed on 2020-09-03 (2 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
InterpreterPath: /usr/bin/dash
PackageArchitecture: all
ProcEnviron:
SHELL=/bin/bash
LANG=it_IT.UTF-8
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PATH=(custom, no user)
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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