Public bug reported:

Printer is showing 'No Active Jobs'

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep  8 15:07:46 2020
InstallationDate: Installed on 2020-06-21 (79 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lpstat: device for G1010: usb://Canon/G1010%20series?serial=028901
MachineType: LENOVO 23501E3
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/G1010.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/G1010.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-47-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-08-02 (36 days ago)
dmi.bios.date: 03/08/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G1ET93WW (2.53 )
dmi.board.asset.tag: Not Available
dmi.board.name: 23501E3
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn23501E3:pvrThinkPadT430:rvnLENOVO:rn23501E3:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T430
dmi.product.name: 23501E3
dmi.product.sku: LENOVO_MT_2350
dmi.product.version: ThinkPad T430
dmi.sys.vendor: LENOVO

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1894812

Title:
  Canon G1010

Status in cups package in Ubuntu:
  New

Bug description:
  Printer is showing 'No Active Jobs'

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
  Uname: Linux 5.4.0-47-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep  8 15:07:46 2020
  InstallationDate: Installed on 2020-06-21 (79 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  Lpstat: device for G1010: usb://Canon/G1010%20series?serial=028901
  MachineType: LENOVO 23501E3
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/G1010.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/G1010.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-47-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to focal on 2020-08-02 (36 days ago)
  dmi.bios.date: 03/08/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G1ET93WW (2.53 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 23501E3
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn23501E3:pvrThinkPadT430:rvnLENOVO:rn23501E3:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad T430
  dmi.product.name: 23501E3
  dmi.product.sku: LENOVO_MT_2350
  dmi.product.version: ThinkPad T430
  dmi.sys.vendor: LENOVO

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