Public bug reported: Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f3ef8f3aa60>): {'cups_connection_failure': False} Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f3ef8f3af70>): {'cups_dest': <cups.Dest G1010 (default)>, 'cups_instance': None, 'cups_queue': 'G1010', 'cups_queue_listed': True} Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f3ef8f63850>): {'cups_device_uri_scheme': 'usb', 'cups_printer_dict': {'device-uri': 'usb://Canon/G1010%20series?serial=028901', 'printer-info': 'Canon G1010 series', 'printer-is-shared': False, 'printer-location': '', 'printer-make-and-model': 'Generic Text-Only Printer', 'printer-state': 3, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-type': 2240516, 'printer-uri-supported': 'ipp://localhost/printers/G1010'}, 'cups_printer_remote': False, 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': 'utf-8', 'charset-supported': ['us-ascii', 'utf-8'], 'color-supported': False, 'compression-supported': ['none', 'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': '2.3.1', 'device-uri': 'usb://Canon/G1010%20series?serial=028901', 'document-format-default': 'application/octet-stream', 'document-format-supported': ['application/octet-stream', 'application/vnd.cups-raw', 'application/x-cshell', 'application/x-csource', 'application/x-perl', 'application/x-shell', 'text/css', 'text/html', 'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': ['en-in'], 'ipp-features-supported': ['subscription-object'], 'ipp-versions-supported': ['1.0', '1.1', '2.0', '2.1'], 'ippget-event-life': 15, 'job-cancel-after-default': 10800, 'job-cancel-after-supported': (0, 2147483647), 'job-creation-attributes-supported': ['copies', 'finishings', 'finishings-col', 'ipp-attribute-fidelity', 'job-hold-until', 'job-name', 'job-priority', 'job-sheets', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'number-up-layout', 'orientation-requested', 'output-bin', 'page-delivery', 'page-ranges', 'print-color-mode', 'print-quality', 'print-scaling', 'printer-resolution', 'sides'], 'job-hold-until-default': 'no-hold', 'job-hold-until-supported': ['no-hold', 'indefinite', 'day-time', 'evening', 'night', 'second-shift', 'third-shift', 'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 304884768), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': ['copies', 'finishings', 'job-hold-until', 'job-name', 'job-priority', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'output-bin', 'orientation-requested', 'page-ranges', 'print-color-mode', 'print-quality', 'printer-resolution', 'sides'], 'job-sheets-default': ('none', 'none'), 'job-sheets-supported': ['none', 'classified', 'confidential', 'form', 'secret', 'standard', 'topsecret', 'unclassified'], 'jpeg-k-octets-supported': (0, 304884768), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [4], 'media-col-default': '(unknown IPP value tag ' '0x34)', 'media-col-supported': ['media-bottom-margin', 'media-left-margin', 'media-right-margin', 'media-size', 'media-source', 'media-top-margin', 'media-type'], 'media-default': 'iso_a4_210x297mm', 'media-left-margin-supported': [4], 'media-right-margin-supported': [4], 'media-size-supported': ['(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)'], 'media-supported': ['na_letter_8.5x11in', 'na_legal_8.5x14in', 'na_ledger_11x17in', 'custom_17x11in_17x11in', 'iso_a4_210x297mm', 'iso_a3_297x420mm', 'na_fanfold-eur_8.5x12in', 'na_foolscap_8.5x13in', 'custom_14x11in_14x11in', 'custom_14x8.5in_14x8.5in'], 'media-top-margin-supported': [4], 'multiple-document-handling-supported': ['separate-documents-uncollated-copies', 'separate-documents-collated-copies'], 'multiple-document-jobs-supported': True, 'multiple-operation-time-out': 900, 'multiple-operation-time-out-action': 'process-job', 'natural-language-configured': 'en-in', 'notify-attributes-supported': ['printer-state-change-time', 'notify-lease-expiration-time', 'notify-subscriber-user-name'], 'notify-events-default': ['job-completed'], 'notify-events-supported': ['job-completed', 'job-config-changed', 'job-created', 'job-progress', 'job-state-changed', 'job-stopped', 'printer-added', 'printer-changed', 'printer-config-changed', 'printer-deleted', 'printer-finishings-changed', 'printer-media-changed', 'printer-modified', 'printer-restarted', 'printer-shutdown', 'printer-state-changed', 'printer-stopped', 'server-audit', 'server-restarted', 'server-started', 'server-stopped'], 'notify-lease-duration-default': 86400, 'notify-lease-duration-supported': (0, 2147483647), 'notify-max-events-supported': [100], 'notify-pull-method-supported': ['ippget'], 'notify-schemes-supported': ['dbus', 'mailto', 'rss'], 'number-up-default': 1, 'number-up-layout-supported': ['btlr', 'btrl', 'lrbt', 'lrtb', 'rlbt', 'rltb', 'tblr', 'tbrl'], 'number-up-supported': [1, 2, 4, 6, 9, 16], 'operations-supported': [2, 4, 5, 6, 8, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 34, 35, 37, 38, 56, 57, 59, 16385, 16386, 16387, 16388, 16389, 16390, 16391, 16392, 16393, 16394, 16395, 16396, 16397, 16398, 16399, 16423, 14], 'orientation-requested-default': None, 'orientation-requested-supported': [3, 4, 5, 6], 'output-bin-default': 'face-down', 'output-bin-supported': ['face-down'], 'page-delivery-supported': ['reverse-order', 'same-order'], 'page-ranges-supported': True, 'pages-per-minute': 1, 'pdf-k-octets-supported': (0, 304884768), 'pdf-versions-supported': ['adobe-1.2', 'adobe-1.3', 'adobe-1.4', 'adobe-1.5', 'adobe-1.6', 'adobe-1.7', 'iso-19005-1_2005', 'iso-32000-1_2008', 'pwg-5102.3'], 'pdl-override-supported': ['attempted'], 'port-monitor': 'none', 'port-monitor-supported': ['none'], 'print-color-mode-default': 'monochrome', 'print-color-mode-supported': ['monochrome'], 'print-quality-default': 4, 'print-quality-supported': [4], 'print-scaling-supported': ['auto', 'auto-fit', 'fill', 'fit', 'none'], 'printer-commands': 'none', 'printer-config-change-date-time': '(IPP_TAG_DATE)', 'printer-config-change-time': 1599562903, 'printer-current-time': '(IPP_TAG_DATE)', 'printer-device-id': 'MFG:Generic;MDL:Text-Only ' 'Printer;DES:Generic ' 'Text-Only ' 'Printer;CLS:PRINTER;CMD:TXT;DRV:Dtextonly,R1,M0;', 'printer-dns-sd-name': None, 'printer-error-policy': 'retry-job', 'printer-error-policy-supported': ['abort-job', 'retry-current-job', 'retry-job', 'stop-printer'], 'printer-geo-location': '(unknown IPP value ' 'tag 0x12)', 'printer-get-attributes-supported': ['document-format'], 'printer-icons': 'http://localhost/icons/G1010.png', 'printer-id': 14, 'printer-info': 'Canon G1010 series', 'printer-is-accepting-jobs': True, 'printer-is-shared': False, 'printer-is-temporary': False, 'printer-location': '', 'printer-make-and-model': 'Generic Text-Only ' 'Printer', 'printer-more-info': 'http://localhost/printers/G1010', 'printer-name': 'G1010', 'printer-op-policy': 'default', 'printer-op-policy-supported': ['authenticated', 'default', 'kerberos'], 'printer-organization': '', 'printer-organizational-unit': '', 'printer-resolution-default': (300, 300, 3), 'printer-resolution-supported': [(300, 300, 3)], 'printer-settable-attributes-supported': ['printer-geo-location', 'printer-info', 'printer-location', 'printer-organization', 'printer-organizational-unit'], 'printer-state': 3, 'printer-state-change-date-time': '(IPP_TAG_DATE)', 'printer-state-change-time': 1599557029, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-strings-uri': 'http://localhost/strings/G1010.strings', 'printer-type': 2240516, 'printer-up-time': 1599562955, 'printer-uri-supported': ['ipp://localhost/printers/G1010'], 'printer-uuid': 'urn:uuid:4c1adfe4-fb36-389b-621f-b87212f544a0', 'pwg-raster-document-resolution-supported': [(300, 300, 3)], 'pwg-raster-document-type-supported': ['black_1', 'sgray_8'], 'queued-job-count': 0, 'server-is-sharing-printers': False, 'sides-default': 'one-sided', 'sides-supported': ['one-sided'], 'uri-authentication-supported': ['requesting-user-name'], 'uri-security-supported': ['none'], 'which-jobs-supported': ['completed', 'not-completed', 'aborted', 'all', 'canceled', 'pending', 'pending-held', 'processing', 'processing-stopped']}} Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f3ef8f63b80>): {'cups_printer_ppd_defaults': {'General': {'OverLongLines': 'WrapAtWidth', 'PageRegion': 'A4', 'PageSize': 'A4', 'Pagination': 'True', 'TabWidth': '8', 'page-bottom': '2', 'page-left': '5', 'page-right': '2', 'page-top': '2'}, 'InstallableOptions': {'11x14RotatedAvailable': 'True', '11x14RotatedNumColumns': '132', '11x14RotatedNumLines': '66', 'A3Available': 'True', 'A3NumColumns': '117', 'A3NumLines': '99', 'A4Available': 'True', 'A4NumColumns': '80', 'A4NumLines': '70', 'Custom1Available': 'False', 'Custom1NumColumns': '80', 'Custom1NumLines': '66', 'Custom2Available': 'False', 'Custom2NumColumns': '80', 'Custom2NumLines': '66', 'Custom3Available': 'False', 'Custom3NumColumns': '80', 'Custom3NumLines': '66', 'FanFoldGermanAvailable': 'True', 'FanFoldGermanLegalAvailable': 'True', 'FanFoldGermanLegalNumColumns': '80', 'FanFoldGermanLegalNumLines': '78', 'FanFoldGermanNumColumns': '80', 'FanFoldGermanNumLines': '72', 'LedgerAvailable': 'True', 'LedgerNumColumns': '110', 'LedgerNumLines': '102', 'LegalAvailable': 'True', 'LegalNumColumns': '80', 'LegalNumLines': '84', 'LegalRotatedAvailable': 'True', 'LegalRotatedNumColumns': '132', 'LegalRotatedNumLines': '51', 'LetterAvailable': 'True', 'LetterNumColumns': '80', 'LetterNumLines': '66', 'NewlineCharacters': 'CRLF', 'PrinterEncoding': 'ASCII', 'SendFF': 'True', 'TabloidAvailable': 'True', 'TabloidNumColumns': '160', 'TabloidNumLines': '66'}}, 'cups_printer_ppd_valid': True, 'missing_pkgs_and_exes': ([], [])} Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f3ef8f63f10>): {'printer_is_remote': False} Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7f3ef8f63fd0>): {'cups_device_dict': {'device-class': 'direct', 'device-id': 'MFG:Canon;CMD:BJRaster3,IVEC;MDL:G1010 ' 'series;CLS:PRINTER;DES:Canon G1010 ' 'series;VER:1.020;STA:10;PSE:KLLW10468;CID:CA_BJR523_IJP;', 'device-info': 'Canon G1010 series', 'device-make-and-model': 'Canon G1010 series'}} Page 7 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7f3ef8f38040>): {'cups_server_settings': {'BrowseLocalProtocols': 'dnssd', 'DefaultAuthType': 'Basic', 'JobPrivateAccess': 'default', 'JobPrivateValues': 'default', 'MaxLogSize': '0', 'PageLogFormat': '', 'SubscriptionPrivateAccess': 'default', 'SubscriptionPrivateValues': 'default', 'WebInterface': 'Yes', '_debug_logging': '0', '_remote_admin': '0', '_remote_any': '0', '_share_printers': '0', '_user_cancel_any': '0'}, 'error_log_checkpoint': 10432, 'error_log_cursor': 's=1fbf2bd1b706432b9febe4075ed265bd;i=eb60c;b=f3b3c0156cc04b88a697f1111861f31a;m=cd14c8f2;t=5aecb472b780c;x=a1ce52fcf65b0ae3', 'error_log_debug_logging_set': True, 'error_log_timestamp': '2020-09-08 16:33:04'} Page 8 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f3ef8f38070>): {'test_page_attempted': '08/Sep/2020:16:33:11 +0530', 'test_page_job_id': [13], 'test_page_job_status': [(True, 13, 'G1010', 'Test Page', 'Processing', {'attributes-charset': 'utf-8', 'attributes-natural-language': 'en-in', 'date-time-at-completed': '(IPP_TAG_DATE)', 'date-time-at-creation': '(IPP_TAG_DATE)', 'date-time-at-processing': '(IPP_TAG_DATE)', 'document-format': 'text/plain', 'document-format-supplied': 'text/plain', 'job-hold-until': 'no-hold', 'job-id': 13, 'job-impressions-completed': 1, 'job-k-octets': 1, 'job-media-progress': 0, 'job-media-sheets-completed': 1, 'job-more-info': 'http://localhost/jobs/13', 'job-preserved': True, 'job-printer-state-message': '', 'job-printer-state-reasons': ['none'], 'job-printer-up-time': 1599563016, 'job-printer-uri': 'ipp://localhost/printers/G1010', 'job-priority': 50, 'job-sheets': ['none', 'none'], 'job-state': 9, 'job-state-reasons': 'processing-to-stop-point', 'job-uri': 'ipp://localhost/jobs/13', 'job-uuid': 'urn:uuid:8521cc76-080f-3a73-667b-6e5e506d6b78', 'number-of-documents': 1, 'printer-uri': 'ipp://localhost/printers/G1010', 'time-at-completed': 1599562992, 'time-at-creation': 1599562992, 'time-at-processing': 1599562992})], 'test_page_successful': False} Page 9 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7f3ef8f45b80>): {'error_log_debug_logging_unset': True, 'journal': []} Page 10 (<troubleshoot.Locale.Locale object at 0x7f3efdc53940>): {'printer_page_size': 'A4', 'system_locale_lang': None, 'user_locale_ctype': 'en_IN', 'user_locale_messages': 'en_IN'}
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55 Uname: Linux 5.4.0-47-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Sep 8 16:36:46 2020 InstallationDate: Installed on 2020-06-21 (79 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lpstat: device for G1010: usb://Canon/G1010%20series?serial=028901 MachineType: LENOVO 23501E3 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/G1010.ppd'] failed with exit code 2: grep: /etc/cups/ppd/G1010.ppd: Permission denied ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to focal on 2020-08-02 (36 days ago) dmi.bios.date: 03/08/2013 dmi.bios.vendor: LENOVO dmi.bios.version: G1ET93WW (2.53 ) dmi.board.asset.tag: Not Available dmi.board.name: 23501E3 dmi.board.vendor: LENOVO dmi.board.version: Win8 Pro DPK TPG dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn23501E3:pvrThinkPadT430:rvnLENOVO:rn23501E3:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad T430 dmi.product.name: 23501E3 dmi.product.sku: LENOVO_MT_2350 dmi.product.version: ThinkPad T430 dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1894827 Title: Extra details Status in cups package in Ubuntu: New Bug description: Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f3ef8f3aa60>): {'cups_connection_failure': False} Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f3ef8f3af70>): {'cups_dest': <cups.Dest G1010 (default)>, 'cups_instance': None, 'cups_queue': 'G1010', 'cups_queue_listed': True} Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f3ef8f63850>): {'cups_device_uri_scheme': 'usb', 'cups_printer_dict': {'device-uri': 'usb://Canon/G1010%20series?serial=028901', 'printer-info': 'Canon G1010 series', 'printer-is-shared': False, 'printer-location': '', 'printer-make-and-model': 'Generic Text-Only Printer', 'printer-state': 3, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-type': 2240516, 'printer-uri-supported': 'ipp://localhost/printers/G1010'}, 'cups_printer_remote': False, 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': 'utf-8', 'charset-supported': ['us-ascii', 'utf-8'], 'color-supported': False, 'compression-supported': ['none', 'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': '2.3.1', 'device-uri': 'usb://Canon/G1010%20series?serial=028901', 'document-format-default': 'application/octet-stream', 'document-format-supported': ['application/octet-stream', 'application/vnd.cups-raw', 'application/x-cshell', 'application/x-csource', 'application/x-perl', 'application/x-shell', 'text/css', 'text/html', 'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': ['en-in'], 'ipp-features-supported': ['subscription-object'], 'ipp-versions-supported': ['1.0', '1.1', '2.0', '2.1'], 'ippget-event-life': 15, 'job-cancel-after-default': 10800, 'job-cancel-after-supported': (0, 2147483647), 'job-creation-attributes-supported': ['copies', 'finishings', 'finishings-col', 'ipp-attribute-fidelity', 'job-hold-until', 'job-name', 'job-priority', 'job-sheets', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'number-up-layout', 'orientation-requested', 'output-bin', 'page-delivery', 'page-ranges', 'print-color-mode', 'print-quality', 'print-scaling', 'printer-resolution', 'sides'], 'job-hold-until-default': 'no-hold', 'job-hold-until-supported': ['no-hold', 'indefinite', 'day-time', 'evening', 'night', 'second-shift', 'third-shift', 'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 304884768), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': ['copies', 'finishings', 'job-hold-until', 'job-name', 'job-priority', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'output-bin', 'orientation-requested', 'page-ranges', 'print-color-mode', 'print-quality', 'printer-resolution', 'sides'], 'job-sheets-default': ('none', 'none'), 'job-sheets-supported': ['none', 'classified', 'confidential', 'form', 'secret', 'standard', 'topsecret', 'unclassified'], 'jpeg-k-octets-supported': (0, 304884768), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [4], 'media-col-default': '(unknown IPP value tag ' '0x34)', 'media-col-supported': ['media-bottom-margin', 'media-left-margin', 'media-right-margin', 'media-size', 'media-source', 'media-top-margin', 'media-type'], 'media-default': 'iso_a4_210x297mm', 'media-left-margin-supported': [4], 'media-right-margin-supported': [4], 'media-size-supported': ['(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)'], 'media-supported': ['na_letter_8.5x11in', 'na_legal_8.5x14in', 'na_ledger_11x17in', 'custom_17x11in_17x11in', 'iso_a4_210x297mm', 'iso_a3_297x420mm', 'na_fanfold-eur_8.5x12in', 'na_foolscap_8.5x13in', 'custom_14x11in_14x11in', 'custom_14x8.5in_14x8.5in'], 'media-top-margin-supported': [4], 'multiple-document-handling-supported': ['separate-documents-uncollated-copies', 'separate-documents-collated-copies'], 'multiple-document-jobs-supported': True, 'multiple-operation-time-out': 900, 'multiple-operation-time-out-action': 'process-job', 'natural-language-configured': 'en-in', 'notify-attributes-supported': ['printer-state-change-time', 'notify-lease-expiration-time', 'notify-subscriber-user-name'], 'notify-events-default': ['job-completed'], 'notify-events-supported': ['job-completed', 'job-config-changed', 'job-created', 'job-progress', 'job-state-changed', 'job-stopped', 'printer-added', 'printer-changed', 'printer-config-changed', 'printer-deleted', 'printer-finishings-changed', 'printer-media-changed', 'printer-modified', 'printer-restarted', 'printer-shutdown', 'printer-state-changed', 'printer-stopped', 'server-audit', 'server-restarted', 'server-started', 'server-stopped'], 'notify-lease-duration-default': 86400, 'notify-lease-duration-supported': (0, 2147483647), 'notify-max-events-supported': [100], 'notify-pull-method-supported': ['ippget'], 'notify-schemes-supported': ['dbus', 'mailto', 'rss'], 'number-up-default': 1, 'number-up-layout-supported': ['btlr', 'btrl', 'lrbt', 'lrtb', 'rlbt', 'rltb', 'tblr', 'tbrl'], 'number-up-supported': [1, 2, 4, 6, 9, 16], 'operations-supported': [2, 4, 5, 6, 8, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 34, 35, 37, 38, 56, 57, 59, 16385, 16386, 16387, 16388, 16389, 16390, 16391, 16392, 16393, 16394, 16395, 16396, 16397, 16398, 16399, 16423, 14], 'orientation-requested-default': None, 'orientation-requested-supported': [3, 4, 5, 6], 'output-bin-default': 'face-down', 'output-bin-supported': ['face-down'], 'page-delivery-supported': ['reverse-order', 'same-order'], 'page-ranges-supported': True, 'pages-per-minute': 1, 'pdf-k-octets-supported': (0, 304884768), 'pdf-versions-supported': ['adobe-1.2', 'adobe-1.3', 'adobe-1.4', 'adobe-1.5', 'adobe-1.6', 'adobe-1.7', 'iso-19005-1_2005', 'iso-32000-1_2008', 'pwg-5102.3'], 'pdl-override-supported': ['attempted'], 'port-monitor': 'none', 'port-monitor-supported': ['none'], 'print-color-mode-default': 'monochrome', 'print-color-mode-supported': ['monochrome'], 'print-quality-default': 4, 'print-quality-supported': [4], 'print-scaling-supported': ['auto', 'auto-fit', 'fill', 'fit', 'none'], 'printer-commands': 'none', 'printer-config-change-date-time': '(IPP_TAG_DATE)', 'printer-config-change-time': 1599562903, 'printer-current-time': '(IPP_TAG_DATE)', 'printer-device-id': 'MFG:Generic;MDL:Text-Only ' 'Printer;DES:Generic ' 'Text-Only ' 'Printer;CLS:PRINTER;CMD:TXT;DRV:Dtextonly,R1,M0;', 'printer-dns-sd-name': None, 'printer-error-policy': 'retry-job', 'printer-error-policy-supported': ['abort-job', 'retry-current-job', 'retry-job', 'stop-printer'], 'printer-geo-location': '(unknown IPP value ' 'tag 0x12)', 'printer-get-attributes-supported': ['document-format'], 'printer-icons': 'http://localhost/icons/G1010.png', 'printer-id': 14, 'printer-info': 'Canon G1010 series', 'printer-is-accepting-jobs': True, 'printer-is-shared': False, 'printer-is-temporary': False, 'printer-location': '', 'printer-make-and-model': 'Generic Text-Only ' 'Printer', 'printer-more-info': 'http://localhost/printers/G1010', 'printer-name': 'G1010', 'printer-op-policy': 'default', 'printer-op-policy-supported': ['authenticated', 'default', 'kerberos'], 'printer-organization': '', 'printer-organizational-unit': '', 'printer-resolution-default': (300, 300, 3), 'printer-resolution-supported': [(300, 300, 3)], 'printer-settable-attributes-supported': ['printer-geo-location', 'printer-info', 'printer-location', 'printer-organization', 'printer-organizational-unit'], 'printer-state': 3, 'printer-state-change-date-time': '(IPP_TAG_DATE)', 'printer-state-change-time': 1599557029, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-strings-uri': 'http://localhost/strings/G1010.strings', 'printer-type': 2240516, 'printer-up-time': 1599562955, 'printer-uri-supported': ['ipp://localhost/printers/G1010'], 'printer-uuid': 'urn:uuid:4c1adfe4-fb36-389b-621f-b87212f544a0', 'pwg-raster-document-resolution-supported': [(300, 300, 3)], 'pwg-raster-document-type-supported': ['black_1', 'sgray_8'], 'queued-job-count': 0, 'server-is-sharing-printers': False, 'sides-default': 'one-sided', 'sides-supported': ['one-sided'], 'uri-authentication-supported': ['requesting-user-name'], 'uri-security-supported': ['none'], 'which-jobs-supported': ['completed', 'not-completed', 'aborted', 'all', 'canceled', 'pending', 'pending-held', 'processing', 'processing-stopped']}} Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f3ef8f63b80>): {'cups_printer_ppd_defaults': {'General': {'OverLongLines': 'WrapAtWidth', 'PageRegion': 'A4', 'PageSize': 'A4', 'Pagination': 'True', 'TabWidth': '8', 'page-bottom': '2', 'page-left': '5', 'page-right': '2', 'page-top': '2'}, 'InstallableOptions': {'11x14RotatedAvailable': 'True', '11x14RotatedNumColumns': '132', '11x14RotatedNumLines': '66', 'A3Available': 'True', 'A3NumColumns': '117', 'A3NumLines': '99', 'A4Available': 'True', 'A4NumColumns': '80', 'A4NumLines': '70', 'Custom1Available': 'False', 'Custom1NumColumns': '80', 'Custom1NumLines': '66', 'Custom2Available': 'False', 'Custom2NumColumns': '80', 'Custom2NumLines': '66', 'Custom3Available': 'False', 'Custom3NumColumns': '80', 'Custom3NumLines': '66', 'FanFoldGermanAvailable': 'True', 'FanFoldGermanLegalAvailable': 'True', 'FanFoldGermanLegalNumColumns': '80', 'FanFoldGermanLegalNumLines': '78', 'FanFoldGermanNumColumns': '80', 'FanFoldGermanNumLines': '72', 'LedgerAvailable': 'True', 'LedgerNumColumns': '110', 'LedgerNumLines': '102', 'LegalAvailable': 'True', 'LegalNumColumns': '80', 'LegalNumLines': '84', 'LegalRotatedAvailable': 'True', 'LegalRotatedNumColumns': '132', 'LegalRotatedNumLines': '51', 'LetterAvailable': 'True', 'LetterNumColumns': '80', 'LetterNumLines': '66', 'NewlineCharacters': 'CRLF', 'PrinterEncoding': 'ASCII', 'SendFF': 'True', 'TabloidAvailable': 'True', 'TabloidNumColumns': '160', 'TabloidNumLines': '66'}}, 'cups_printer_ppd_valid': True, 'missing_pkgs_and_exes': ([], [])} Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f3ef8f63f10>): {'printer_is_remote': False} Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7f3ef8f63fd0>): {'cups_device_dict': {'device-class': 'direct', 'device-id': 'MFG:Canon;CMD:BJRaster3,IVEC;MDL:G1010 ' 'series;CLS:PRINTER;DES:Canon G1010 ' 'series;VER:1.020;STA:10;PSE:KLLW10468;CID:CA_BJR523_IJP;', 'device-info': 'Canon G1010 series', 'device-make-and-model': 'Canon G1010 series'}} Page 7 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7f3ef8f38040>): {'cups_server_settings': {'BrowseLocalProtocols': 'dnssd', 'DefaultAuthType': 'Basic', 'JobPrivateAccess': 'default', 'JobPrivateValues': 'default', 'MaxLogSize': '0', 'PageLogFormat': '', 'SubscriptionPrivateAccess': 'default', 'SubscriptionPrivateValues': 'default', 'WebInterface': 'Yes', '_debug_logging': '0', '_remote_admin': '0', '_remote_any': '0', '_share_printers': '0', '_user_cancel_any': '0'}, 'error_log_checkpoint': 10432, 'error_log_cursor': 's=1fbf2bd1b706432b9febe4075ed265bd;i=eb60c;b=f3b3c0156cc04b88a697f1111861f31a;m=cd14c8f2;t=5aecb472b780c;x=a1ce52fcf65b0ae3', 'error_log_debug_logging_set': True, 'error_log_timestamp': '2020-09-08 16:33:04'} Page 8 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f3ef8f38070>): {'test_page_attempted': '08/Sep/2020:16:33:11 +0530', 'test_page_job_id': [13], 'test_page_job_status': [(True, 13, 'G1010', 'Test Page', 'Processing', {'attributes-charset': 'utf-8', 'attributes-natural-language': 'en-in', 'date-time-at-completed': '(IPP_TAG_DATE)', 'date-time-at-creation': '(IPP_TAG_DATE)', 'date-time-at-processing': '(IPP_TAG_DATE)', 'document-format': 'text/plain', 'document-format-supplied': 'text/plain', 'job-hold-until': 'no-hold', 'job-id': 13, 'job-impressions-completed': 1, 'job-k-octets': 1, 'job-media-progress': 0, 'job-media-sheets-completed': 1, 'job-more-info': 'http://localhost/jobs/13', 'job-preserved': True, 'job-printer-state-message': '', 'job-printer-state-reasons': ['none'], 'job-printer-up-time': 1599563016, 'job-printer-uri': 'ipp://localhost/printers/G1010', 'job-priority': 50, 'job-sheets': ['none', 'none'], 'job-state': 9, 'job-state-reasons': 'processing-to-stop-point', 'job-uri': 'ipp://localhost/jobs/13', 'job-uuid': 'urn:uuid:8521cc76-080f-3a73-667b-6e5e506d6b78', 'number-of-documents': 1, 'printer-uri': 'ipp://localhost/printers/G1010', 'time-at-completed': 1599562992, 'time-at-creation': 1599562992, 'time-at-processing': 1599562992})], 'test_page_successful': False} Page 9 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7f3ef8f45b80>): {'error_log_debug_logging_unset': True, 'journal': []} Page 10 (<troubleshoot.Locale.Locale object at 0x7f3efdc53940>): {'printer_page_size': 'A4', 'system_locale_lang': None, 'user_locale_ctype': 'en_IN', 'user_locale_messages': 'en_IN'} ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55 Uname: Linux 5.4.0-47-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Sep 8 16:36:46 2020 InstallationDate: Installed on 2020-06-21 (79 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lpstat: device for G1010: usb://Canon/G1010%20series?serial=028901 MachineType: LENOVO 23501E3 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/G1010.ppd'] failed with exit code 2: grep: /etc/cups/ppd/G1010.ppd: Permission denied ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to focal on 2020-08-02 (36 days ago) dmi.bios.date: 03/08/2013 dmi.bios.vendor: LENOVO dmi.bios.version: G1ET93WW (2.53 ) dmi.board.asset.tag: Not Available dmi.board.name: 23501E3 dmi.board.vendor: LENOVO dmi.board.version: Win8 Pro DPK TPG dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn23501E3:pvrThinkPadT430:rvnLENOVO:rn23501E3:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad T430 dmi.product.name: 23501E3 dmi.product.sku: LENOVO_MT_2350 dmi.product.version: ThinkPad T430 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1894827/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp