No sound and mic here too: http://alsa-project.org/db/?f=4237a4c012b0505892a70fbd4ed9764277bd6ccb
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1737614 Title: Low sound volume with Sunrise Point-LP HD Audio (ALC3227) in HP 15-BS576TX laptop Status in alsa-driver package in Ubuntu: Won't Fix Bug description: I have a new laptop HP-15-BS576TX which has this Intel Corporation Sunrise Point-LP HD Audio. 00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21) The laptop sound works perfectly fine in Windows 10 with realtek drivers. However, in Ubuntu 17.10, the volume is significantly low, that I've to scroll the volume slider above 100% mark in pulseaudio to the maximum to get acceptable level of sound. I suspect the sound quality also is low (mono-like), may be not coming from all speakers (perhaps subwoofer exist for this model). Also alsamixer shows the speaker volume at the maximum. Details about the audio hardware are below: :~$ sudo lspci -vvv | grep -A 40 -i audio 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Hewlett-Packard Company Device 832b Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 32, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 131 Region 0: Memory at b1328000 (64-bit, non-prefetchable) [size=16K] Region 4: Memory at b1300000 (64-bit, non-prefetchable) [size=64K] Capabilities: [50] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0-,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Address: 00000000fee00358 Data: 0000 Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl :~$ lsmod | grep '^snd' | column -t snd_hda_codec_hdmi 49152 1 snd_hda_codec_realtek 94208 1 snd_hda_codec_generic 73728 1 snd_hda_codec_realtek snd_soc_skl 77824 0 snd_soc_skl_ipc 49152 1 snd_soc_skl snd_soc_sst_ipc 16384 1 snd_soc_skl_ipc snd_soc_sst_dsp 32768 1 snd_soc_skl_ipc snd_hda_ext_core 24576 1 snd_soc_skl snd_soc_sst_match 16384 1 snd_soc_skl snd_soc_core 229376 1 snd_soc_skl snd_compress 20480 1 snd_soc_core snd_pcm_dmaengine 16384 1 snd_soc_core snd_hda_intel 40960 6 snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek snd_hda_core 81920 7 snd_hda_intel,snd_hda_codec,snd_hda_ext_core,snd_soc_skl,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek snd_hwdep 20480 1 snd_hda_codec snd_pcm 98304 8 snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_ext_core,snd_hda_core,snd_soc_skl,snd_hda_codec_hdmi,snd_soc_core snd_seq_midi 16384 0 snd_seq_midi_event 16384 1 snd_seq_midi snd_rawmidi 32768 1 snd_seq_midi snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi snd_timer 32768 2 snd_seq,snd_pcm snd 81920 25 snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm :~$ head -n 1 /proc/asound/card0/codec* : ==> /proc/asound/card0/codec#0 <== Codec: Realtek ALC3227 ==> /proc/asound/card0/codec#2 <== Codec: Intel Kabylake HDMI :~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 I have gone through Linux kernel sources ALSA and Snd-HDA lists and unable to find any optimizations for this laptop. Here is the relevant dmesg details: [ 15.502856] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 16.310503] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3227: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 16.310506] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 16.310507] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 16.310508] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 16.310509] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 16.310510] snd_hda_codec_realtek hdaudioC0D0: Mic=0x19 [ 16.310512] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12 [ 16.451397] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input9 [ 16.451451] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10 [ 16.451496] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11 [ 16.451538] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12 [ 16.451581] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13 [ 16.451624] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14 [ 16.451687] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15 Any further information needed, please let me know. Thank you. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 [modified: usr/share/alsa-base/alsa-info.sh] ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13 Uname: Linux 4.13.0-19-generic x86_64 NonfreeKernelModules: ndiswrapper ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: admin2018 1246 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Dec 12 00:46:12 2017 InstallationDate: Installed on 2017-11-22 (19 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all SourcePackage: alsa-driver UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.24 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 832B dmi.board.vendor: HP dmi.board.version: 23.40 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.24:bd09/25/2017:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn832B:rvr23.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 15-bs0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1737614/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
