Public bug reported:

No audio at all

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  saint      1685 F.... pulseaudio
 /dev/snd/controlC0:  saint      1685 F.... pulseaudio
 /dev/snd/pcmC0D0p:   saint      1685 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 31 23:27:11 2020
InstallationDate: Installed on 2020-11-01 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [HP Compaq 6005 Pro SFF PC, Realtek ALC662 rev1, Green Line Out, Rear] 
No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/02/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G6 v01.15
dmi.board.asset.tag: 2UA1320F73
dmi.board.name: 3047h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA1320F73
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G6v01.15:bd08/02/2011:svnHewlett-Packard:pnHPCompaq6005ProSFFPC:pvr:rvnHewlett-Packard:rn3047h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6005 Pro SFF PC
dmi.product.sku: SN052UC#ABA
dmi.sys.vendor: Hewlett-Packard

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1902403

Title:
  [HP Compaq 6005 Pro SFF PC, Realtek ALC662 rev1, Green Line Out, Rear]
  No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  No audio at all

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
  Uname: Linux 5.4.0-52-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  saint      1685 F.... pulseaudio
   /dev/snd/controlC0:  saint      1685 F.... pulseaudio
   /dev/snd/pcmC0D0p:   saint      1685 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 31 23:27:11 2020
  InstallationDate: Installed on 2020-11-01 (0 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
  Symptom_Card: Built-in Audio - HDA ATI SB
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [HP Compaq 6005 Pro SFF PC, Realtek ALC662 rev1, Green Line Out, Rear] 
No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/02/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G6 v01.15
  dmi.board.asset.tag: 2UA1320F73
  dmi.board.name: 3047h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 2UA1320F73
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G6v01.15:bd08/02/2011:svnHewlett-Packard:pnHPCompaq6005ProSFFPC:pvr:rvnHewlett-Packard:rn3047h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq 6005 Pro SFF PC
  dmi.product.sku: SN052UC#ABA
  dmi.sys.vendor: Hewlett-Packard

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