** Package changed: ubuntu => xorg (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1903829
Title: laptop screen turns off when I connect an external monitor Status in xorg package in Ubuntu: New Bug description: When I connect the hdmi cable from my monitor the laptop screen starts to darken this only happens when I connect the external monitor. when I switch to mirror the external monitor starts flickering and the laptop monitor turns off completely. When I switch to join displays, the laptop monitor turns off completely and the external monitor stays on. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 Uname: Linux 5.4.0-53-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Nov 11 02:50:28 2020 DistUpgraded: 2020-11-11 02:37:02,636 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 [1028:0839] InstallationDate: Installed on 2020-11-11 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Dell Inc. Latitude 3490 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic root=UUID=c86cce5a-02e9-41bc-9097-dd5e168a82d4 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-11-11 (0 days ago) dmi.bios.date: 12/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0Y2FDT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd12/23/2019:svnDellInc.:pnLatitude3490:pvr:rvnDellInc.:rn0Y2FDT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3490 dmi.product.sku: 0839 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1903829/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp