Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1910840 Title: Xorg freeze Status in Ubuntu: Incomplete Bug description: After login the screen freezes with mouse pointer duplicating. No operations can be performed .Need to do hard reboot.This started happening after upgrade(5.0.58) ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.4.0-52.57~18.04.1-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jan 9 11:46:45 2021 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 390.138, 5.4.0-58-generic, x86_64: installed nvidia, 390.138, 5.4.0-59-generic, x86_64: installed GpuHangFrequency: Continuously GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller [1028:04b6] NVIDIA Corporation GF108M [GeForce GT 525M] [10de:0df5] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GF108M [GeForce GT 525M] [1028:04b6] InstallationDate: Installed on 2020-11-02 (68 days ago) InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1) MachineType: Dell Inc. Dell System XPS L502X ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=e6874eb1-356d-41dd-b4e2-a1f27d050215 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/07/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0YR8NN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.family: HuronRiver System dmi.product.name: Dell System XPS L502X dmi.product.sku: System SKUNumber dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1910840/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp