Public bug reported:
If I leave my desktop (Xubuntu 20.04.1 LTS, Xfce xfdesktop4 4.14.2-1,
Xorg 1:7.7+19ubuntu14) idle for a few minutes, the mouse buttons and
most keyboard presses become unresponsive. My "system power saving"
setting is disabled (set to "never") and "display power management" is
set to blank after 15 minutes, but the problem seems to occur sooner
than that. Unplugging and re-inserting the mouse after a few seconds has
no effect.
The only keystrokes that have any effect are Ctrl+Alt+F1 for a terminal
session (where I can type normally). Returning to the desktop with
Ctrl+Alt+F7 the mouse and keyboard remain unresponsive as before. This
occurs with kernel 5.4.0-62, and I also installed the 5.4.0-26 kernel
and the problem happens with that too. When I reboot the machine
everything works fine again, but after a few minutes of idle time, the
same problem occurs again. I've only noticed the problem occurring in
the last ~2-3 weeks.
When I leave a terminal window open on the desktop running the command:
tail -f /var/log/Xorg.0.log
and allow lots of time for the problem to occur, no lines are appended in the
terminal even after the problem has happened, but when I then use Ctrl+Alt+F1
and log in at the terminal console, the following additional lines appear in
/var/log/xorg.0.log :
[ 3805.283] (II) event1 - Power Button: device removed
[ 3805.296] (II) event0 - Power Button: device removed
[ 3805.312] (II) event3 - Logitech USB Optical Mouse: device removed
[ 3805.344] (II) event4 - Eee PC WMI hotkeys: device removed
[ 3805.364] (II) event2 - AT Translated Set 2 keyboard: device removed
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-62.70-generic 5.4.78
Uname: Linux 5.4.0-62-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
Date: Thu Jan 21 16:37:48 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GK208B [GeForce GT 730] [10de:1287] (rev a1) (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. GK208B [GeForce GT 730] [1043:8501]
InstallationDate: Installed on 2020-05-17 (249 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=en_GB:en
TERM=linux
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-62-generic
root=UUID=c8acacab-7716-4698-b0e0-6041467d4517 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/13/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5406
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X470-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1912670
Title:
Mouse buttons and keyboard unresponsive after idle time
Status in xorg package in Ubuntu:
New
Bug description:
If I leave my desktop (Xubuntu 20.04.1 LTS, Xfce xfdesktop4 4.14.2-1,
Xorg 1:7.7+19ubuntu14) idle for a few minutes, the mouse buttons and
most keyboard presses become unresponsive. My "system power saving"
setting is disabled (set to "never") and "display power management" is
set to blank after 15 minutes, but the problem seems to occur sooner
than that. Unplugging and re-inserting the mouse after a few seconds
has no effect.
The only keystrokes that have any effect are Ctrl+Alt+F1 for a
terminal session (where I can type normally). Returning to the desktop
with Ctrl+Alt+F7 the mouse and keyboard remain unresponsive as before.
This occurs with kernel 5.4.0-62, and I also installed the 5.4.0-26
kernel and the problem happens with that too. When I reboot the
machine everything works fine again, but after a few minutes of idle
time, the same problem occurs again. I've only noticed the problem
occurring in the last ~2-3 weeks.
When I leave a terminal window open on the desktop running the command:
tail -f /var/log/Xorg.0.log
and allow lots of time for the problem to occur, no lines are appended in the
terminal even after the problem has happened, but when I then use Ctrl+Alt+F1
and log in at the terminal console, the following additional lines appear in
/var/log/xorg.0.log :
[ 3805.283] (II) event1 - Power Button: device removed
[ 3805.296] (II) event0 - Power Button: device removed
[ 3805.312] (II) event3 - Logitech USB Optical Mouse: device removed
[ 3805.344] (II) event4 - Eee PC WMI hotkeys: device removed
[ 3805.364] (II) event2 - AT Translated Set 2 keyboard: device removed
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-62.70-generic 5.4.78
Uname: Linux 5.4.0-62-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
Date: Thu Jan 21 16:37:48 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GK208B [GeForce GT 730] [10de:1287] (rev a1) (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. GK208B [GeForce GT 730] [1043:8501]
InstallationDate: Installed on 2020-05-17 (249 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=en_GB:en
TERM=linux
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-62-generic
root=UUID=c8acacab-7716-4698-b0e0-6041467d4517 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/13/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5406
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X470-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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