> ==== Workaround === > downgrade cups and libcups2 to version 2.3.3-3ubuntu1 (from Ubuntu 20.10 > Groovy)
how to do this downgrade? I am affected by this issue too and basically my business is stopped now :( -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1936864 Title: Samsung printer can't print after 21.04 update Status in cups package in Ubuntu: Confirmed Bug description: Hi, Since 21.04 update, I can't print any document with my Samsung ML-1665 laser printer. When I send a 1 page PDF, the printer warms up, the job appears to be successful, but no document is printed. A few minutes later, the printer prints this message : "INTERNAL ERROR - Incomplete Session by time out POSITION : 0x46069 (286825) SYSTEM : h6fw_5.37/os_hook LINE : 1226 VERSION : SPL 5.37 09-04-2009 " If I send the PDF to the printer twice in a row, the printer prints this message : "INTERNAL ERROR - Incomplete Corrupted Data POSITION : 0x38f72 (233330) SYSTEM : h6fw_5.37/xl_image LINE : 154 VERSION : SPL 5.37 09-04-2009 " The problem happens with either Splix or Postscript-Samsung driver. ==== Workaround === downgrade cups and libcups2 to version 2.3.3-3ubuntu1 (from Ubuntu 20.10 Groovy) After these 2 package downgrade, all work as expected. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: cups 2.3.3op2-3ubuntu3 ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21 Uname: Linux 5.11.0-22-generic x86_64 ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon Jul 19 21:27:14 2021 Lpstat: device for ml1665: usb://Samsung/ML-1660%20Series?serial=Z4ZFBKBZ807421A. device for ml1665-recto-verso: usb://Samsung/ML-1660%20Series?serial=Z4ZFBKBZ807421A. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard Bus 001 Device 002: ID 04e8:3301 Samsung Electronics Co., Ltd ML-1660 Series Bus 001 Device 004: ID 3938:1031 MOSART Semi. 2.4G Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 7: Dev 2, If 0, Class=Printer, Driver=, 12M |__ Port 8: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 10: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M MachineType: Gigabyte Technology Co., Ltd. B360M H Papersize: a4 PpdFiles: ml1665-recto-verso: Samsung ML-1660, 2.0.0 ml1665: Samsung ML-1660 Series ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.11.0-22-generic root=/dev/mapper/vg_acer-lv_root ro SourcePackage: cups UpgradeStatus: Upgraded to hirsute on 2021-06-04 (45 days ago) dmi.bios.date: 03/14/2019 dmi.bios.release: 5.13 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F12 dmi.board.asset.tag: Default string dmi.board.name: B360M H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12:bd03/14/2019:br5.13:svnGigabyteTechnologyCo.,Ltd.:pnB360MH:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB360MH:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: B360M H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. mtime.conffile..etc.cups.cupsd.conf: 2021-06-09T13:29:52.283606 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1936864/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
