Private bug reported: There is no audio output from internal speakers on Ubuntu 20.04 LTS. Internal speakers work fine on Windows 10 Pro.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-1020.24-oem 5.13.19 Uname: Linux 5.13.0-1020-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: sam 3861 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Nov 30 19:58:52 2021 InstallationDate: Installed on 2021-11-23 (6 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1553 F.... pulseaudio sam 3861 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Latitude 7520, Realtek ALC289, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/19/2021 dmi.bios.release: 1.12 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.12.2 dmi.board.name: 08X1VY dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.12.2:bd11/19/2021:br1.12:svnDellInc.:pnLatitude7520:pvr:rvnDellInc.:rn08X1VY:rvrA01:cvnDellInc.:ct10:cvr:sku0A38: dmi.product.family: Latitude dmi.product.name: Latitude 7520 dmi.product.sku: 0A38 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ** Information type changed from Public to Private -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1952788 Title: [Latitude 7520, Realtek ALC289, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: There is no audio output from internal speakers on Ubuntu 20.04 LTS. Internal speakers work fine on Windows 10 Pro. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-1020.24-oem 5.13.19 Uname: Linux 5.13.0-1020-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: sam 3861 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Nov 30 19:58:52 2021 InstallationDate: Installed on 2021-11-23 (6 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1553 F.... pulseaudio sam 3861 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Latitude 7520, Realtek ALC289, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/19/2021 dmi.bios.release: 1.12 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.12.2 dmi.board.name: 08X1VY dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.12.2:bd11/19/2021:br1.12:svnDellInc.:pnLatitude7520:pvr:rvnDellInc.:rn08X1VY:rvrA01:cvnDellInc.:ct10:cvr:sku0A38: dmi.product.family: Latitude dmi.product.name: Latitude 7520 dmi.product.sku: 0A38 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1952788/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp