Public bug reported: >From install xubuntu not sound on my laptop, i following https://help.ubuntu.com/community/SoundTroubleshootingProcedure
I found with BIOS nro 146 not show features (microfone for example) and my system show Dummy outputs devices. After upgrade BIOS 149 this features appears!! But not sounds... attach file with info!!! ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-99.112-generic 5.4.162 Uname: Linux 5.4.0-99-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: melange 1188 F.... pulseaudio /dev/snd/controlC0: melange 1188 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Fri Feb 11 12:42:33 2022 InstallationDate: Installed on 2021-11-19 (83 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: melange 1188 F.... pulseaudio /dev/snd/controlC0: melange 1188 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Vostro 3405, Cirrus Logic Generic, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/12/2021 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.9 dmi.board.asset.tag: not specified dmi.board.name: 0Y6PDY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.9 dmi.modalias: dmi:bvnDellInc.:bvr1.4.9:bd10/12/2021:svnDellInc.:pnVostro3405:pvr1.4.9:rvnDellInc.:rn0Y6PDY:rvrA00:cvnDellInc.:ct10:cvr1.4.9: dmi.product.family: Vostro dmi.product.name: Vostro 3405 dmi.product.sku: 0A11 dmi.product.version: 1.4.9 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-02-11T11:47:02.161792 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1960647 Title: sound problem on Dell Vostro 3405 Status in alsa-driver package in Ubuntu: New Bug description: From install xubuntu not sound on my laptop, i following https://help.ubuntu.com/community/SoundTroubleshootingProcedure I found with BIOS nro 146 not show features (microfone for example) and my system show Dummy outputs devices. After upgrade BIOS 149 this features appears!! But not sounds... attach file with info!!! ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-99.112-generic 5.4.162 Uname: Linux 5.4.0-99-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: melange 1188 F.... pulseaudio /dev/snd/controlC0: melange 1188 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Fri Feb 11 12:42:33 2022 InstallationDate: Installed on 2021-11-19 (83 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: melange 1188 F.... pulseaudio /dev/snd/controlC0: melange 1188 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Vostro 3405, Cirrus Logic Generic, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/12/2021 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.9 dmi.board.asset.tag: not specified dmi.board.name: 0Y6PDY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.9 dmi.modalias: dmi:bvnDellInc.:bvr1.4.9:bd10/12/2021:svnDellInc.:pnVostro3405:pvr1.4.9:rvnDellInc.:rn0Y6PDY:rvrA00:cvnDellInc.:ct10:cvr1.4.9: dmi.product.family: Vostro dmi.product.name: Vostro 3405 dmi.product.sku: 0A11 dmi.product.version: 1.4.9 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-02-11T11:47:02.161792 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1960647/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp