Public bug reported: Sound only works when inserting a headphone. Speakers do not work at all. Device appears as unplugged on pavucontrol.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mfe 42222 F.... pulseaudio /dev/snd/pcmC0D2p: mfe 42222 F...m pulseaudio /dev/snd/pcmC0D1c: mfe 42222 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Mar 5 09:46:34 2022 InstallationDate: Installed on 2022-02-25 (7 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofsoundwire failed Symptom_Card: sof-soundwire - sof-soundwire Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mfe 42222 F.... pulseaudio /dev/snd/pcmC0D2p: mfe 42222 F...m pulseaudio /dev/snd/pcmC0D1c: mfe 42222 F...m pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [Latitude 9420, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/11/2021 dmi.bios.release: 1.7 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 08XKF8 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd11/11/2021:br1.7:svnDellInc.:pnLatitude9420:pvr:rvnDellInc.:rn08XKF8:rvrA01:cvnDellInc.:ct31:cvr:sku0A5B: dmi.product.family: Latitude dmi.product.name: Latitude 9420 dmi.product.sku: 0A5B dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1963738 Title: [Latitude 9420, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Sound only works when inserting a headphone. Speakers do not work at all. Device appears as unplugged on pavucontrol. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mfe 42222 F.... pulseaudio /dev/snd/pcmC0D2p: mfe 42222 F...m pulseaudio /dev/snd/pcmC0D1c: mfe 42222 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Mar 5 09:46:34 2022 InstallationDate: Installed on 2022-02-25 (7 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofsoundwire failed Symptom_Card: sof-soundwire - sof-soundwire Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mfe 42222 F.... pulseaudio /dev/snd/pcmC0D2p: mfe 42222 F...m pulseaudio /dev/snd/pcmC0D1c: mfe 42222 F...m pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [Latitude 9420, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/11/2021 dmi.bios.release: 1.7 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 08XKF8 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd11/11/2021:br1.7:svnDellInc.:pnLatitude9420:pvr:rvnDellInc.:rn08XKF8:rvrA01:cvnDellInc.:ct31:cvr:sku0A5B: dmi.product.family: Latitude dmi.product.name: Latitude 9420 dmi.product.sku: 0A5B dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1963738/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp