Public bug reported: Ubuntu 22.04 LTS (Kernel updated to version 5.18.10) is unable to detect/display the sound card of Samsung Galaxy Book S - SAMSUNG ELECTRONICS CO., LTD. 767XCL
ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 Uname: Linux 5.18.10-051810-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 11 11:55:30 2022 InstallationDate: Installed on 2022-07-09 (2 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2020 dmi.bios.release: 5.15 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P07AJD.053.200820.KS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP767XCM-K02BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLA829A06-C01-G001-S0005+10.0.19042 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07AJD.053.200820.KS:bd08/20/2020:br5.15:svnSAMSUNGELECTRONICSCO.,LTD.:pn767XCL:pvrP07AJD:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP767XCM-K02BR:rvrSGLA829A06-C01-G001-S0005+10.0.19042:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJD: dmi.product.family: Galaxy Book Series dmi.product.name: 767XCL dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJD dmi.product.version: P07AJD dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1981336 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: Ubuntu 22.04 LTS (Kernel updated to version 5.18.10) is unable to detect/display the sound card of Samsung Galaxy Book S - SAMSUNG ELECTRONICS CO., LTD. 767XCL ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 Uname: Linux 5.18.10-051810-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 11 11:55:30 2022 InstallationDate: Installed on 2022-07-09 (2 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2020 dmi.bios.release: 5.15 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P07AJD.053.200820.KS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP767XCM-K02BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLA829A06-C01-G001-S0005+10.0.19042 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07AJD.053.200820.KS:bd08/20/2020:br5.15:svnSAMSUNGELECTRONICSCO.,LTD.:pn767XCL:pvrP07AJD:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP767XCM-K02BR:rvrSGLA829A06-C01-G001-S0005+10.0.19042:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJD: dmi.product.family: Galaxy Book Series dmi.product.name: 767XCL dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJD dmi.product.version: P07AJD dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1981336/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp