Public bug reported:
Although I filed this against X11, this might be a kernel issue.
I upgraded packages on 7/13/22 & rebooted today (7/15/22 -- I hadn't
noted the "reboot required pop-up).
After reboot, the screen was blank/black and unresponsive. Looking at
indicator lights, I believe that the system had booted OK. The syslog
supports this.
Included in the update:
xserver-xorg-core:amd64 2:1.20.13-1ubuntu1~20.04.3
linux-libc-dev:amd64 5.4.0-122.138
linux-image-5.15.0-41-generic:amd64 <none> 5.15.0-41.44~20.04.1
Repeated attempts to boot all ended the same -- blank unresponsive
screen.
I could boot in recovery mode and with the 5.13 kernel (which I'm
running now and was used for the bug report).
> lsb_release -a
LSB Version: core-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Code> uname -a
Linux turk 5.13.0-52-generic #59~20.04.1-Ubuntu SMP Thu Jun 16 21:21:28 UTC
2022 x86_64 x86_64 x86_64 GNU/Linux
name: focal
Again, note that the problem occurred when booting to the 5.15 kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-52.59~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-52-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 15 13:51:44 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
NVIDIA Corporation GM107GLM [Quadro M2000M] [10de:13b0] (rev a2) (prog-if 00
[VGA controller])
Subsystem: Dell GM107GLM [Quadro M2000M] [1028:16d9]
InstallationDate: Installed on 2021-10-28 (260 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Dell Inc. Precision 7510
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/tcsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-52-generic
root=UUID=b611bb21-5970-4191-bf68-230392700099 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2021
dmi.bios.release: 1.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.25.3
dmi.board.name: 0M91XC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: 0010333
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.25.3:bd12/18/2021:br1.25:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M91XC:rvrA00:cvnDellInc.:ct9:cvr:sku06D9:
dmi.product.family: Precision
dmi.product.name: Precision 7510
dmi.product.sku: 06D9
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Fri Jul 15 10:40:20 2022
xserver.configfile: default
xserver.errors:
[drm] Failed to open DRM device for pci:0000:01:00.0: -19
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.20.13-1ubuntu1~20.04.3
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal freeze ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1981849
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
Although I filed this against X11, this might be a kernel issue.
I upgraded packages on 7/13/22 & rebooted today (7/15/22 -- I hadn't
noted the "reboot required pop-up).
After reboot, the screen was blank/black and unresponsive. Looking at
indicator lights, I believe that the system had booted OK. The syslog
supports this.
Included in the update:
xserver-xorg-core:amd64 2:1.20.13-1ubuntu1~20.04.3
linux-libc-dev:amd64 5.4.0-122.138
linux-image-5.15.0-41-generic:amd64 <none> 5.15.0-41.44~20.04.1
Repeated attempts to boot all ended the same -- blank unresponsive
screen.
I could boot in recovery mode and with the 5.13 kernel (which I'm
running now and was used for the bug report).
> lsb_release -a
LSB Version: core-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Code> uname -a
Linux turk 5.13.0-52-generic #59~20.04.1-Ubuntu SMP Thu Jun 16 21:21:28 UTC
2022 x86_64 x86_64 x86_64 GNU/Linux
name: focal
Again, note that the problem occurred when booting to the 5.15 kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-52.59~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-52-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 15 13:51:44 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
NVIDIA Corporation GM107GLM [Quadro M2000M] [10de:13b0] (rev a2) (prog-if 00
[VGA controller])
Subsystem: Dell GM107GLM [Quadro M2000M] [1028:16d9]
InstallationDate: Installed on 2021-10-28 (260 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Dell Inc. Precision 7510
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/tcsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-52-generic
root=UUID=b611bb21-5970-4191-bf68-230392700099 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2021
dmi.bios.release: 1.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.25.3
dmi.board.name: 0M91XC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: 0010333
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.25.3:bd12/18/2021:br1.25:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M91XC:rvrA00:cvnDellInc.:ct9:cvr:sku06D9:
dmi.product.family: Precision
dmi.product.name: Precision 7510
dmi.product.sku: 06D9
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Fri Jul 15 10:40:20 2022
xserver.configfile: default
xserver.errors:
[drm] Failed to open DRM device for pci:0000:01:00.0: -19
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.20.13-1ubuntu1~20.04.3
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